Navneet Kaur
Surrey,BC
Summary
Dedicated and results-oriented professional with extensive experience in inventory management, and customer service. Proven ability to lead teams, improve processes, and achieve key performance indicators. Committed to fostering employee engagement and maintaining high standards of operational excellence. Known for honesty, integrity, and being a team player.
Award: Recognized and awarded for outstanding leadership and team performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Lead
SkipTheDishes
Vancouver, BC
06.2022 - Current
- Managed daily floor operations and assigned tasks to achieve team goals
- Lead a team, providing direction, guidance, and support to ensure high performance
- Communicated information effectively between management and team members
- Identified and implemented process improvements to enhance operational efficiency
- Provided performance feedback to supervisors for annual reviews
- Assisted in hiring, training new hires, and developing team members
- Implemented Standard Operating Procedures (SOPs) to ensure consistent and efficient workflows
- Proficient in using MS Office and Excel for data management and reporting
Food/Customer Service Supervisor
Quesada Burrito and Tacos
Saskatoon, SK
08.2020 - 12.2021
- Maintained health and food safety standards throughout all stages
- Organized and sanitized guest and work areas, adhering to established standards
- Monitored food quality and service levels to optimize performance.
Customer Service Supervisor
Copper Branch
Garderie, Montreal
07.2018 - 08.2020
- Coached employees and resolved customer inquiries, enhancing satisfaction and loyalty
- Developed customer support strategies, increasing retention
- Set priorities and solved workflow issues to maintain rapport with customers and managers.
Education
Accounting and Payroll Administration -
CDI College
Early Childhood Education (AEC) -
Cegep De La Gaspésie
Bachelor of Arts -
Public College
Skills
- Effective Communication
- Employee Engagement
- Process Improvement
- Performance Feedback
- Cross-Functional Collaboration
- Recruitment and Development
- Facility Management
- Confidential Conversations
- Adaptability
- Organizational Skills
- Problem-Solving
- Interpersonal Skills
- Leadership Integrity
- Team Player
- Operational Efficiency
- Daily Inventory Software and MS Office
- Computer and Technical Proficiency
Certification
- First Aid and CPR — Safe and Sound First Aid Training Ltd.
- WHMIS 2015 and Food Safety — Safe Check Smarteru
Additionalinformation - Linkedin
LinkedIn Profile
Languages
- English, Full Professional Proficiency
- Hindi, Native or Bilingual Proficiency
- Punjabi, Native or Bilingual Proficiency
Timeline
Shift Lead
SkipTheDishes
06.2022 - Current
Food/Customer Service Supervisor
Quesada Burrito and Tacos
08.2020 - 12.2021
Customer Service Supervisor
Copper Branch
07.2018 - 08.2020
Accounting and Payroll Administration -
CDI College
Early Childhood Education (AEC) -
Cegep De La Gaspésie
Bachelor of Arts -
Public College
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