Navneet Kaur

Online Order Fulfillment: Handling online orders by picking items from the store, packing them, and preparing them for shipment or pickup by customers.

• Customer Service: Providing excellent customer service by assisting customers with their inquiries, helping them find products, and ensuring a positive shopping experience both in-store and online.
• Collaboration: Working closely with other team members, including those in different departments, to ensure smooth store operations and a seamless customer experience.
• Technology Use: Utilizing various technological tools and systems to manage tasks, track orders, and communicate with team members and customers.
• Problem Solving: Addressing and resolving customer issues or complaints promptly and effectively, often involving coordination with other departments or external partners.

• Processed transactions accurately, balancing cash registers at the end of each shift.
• Participated in seasonal sales events and promotions, maximizing their impact on revenue generation.
• Interacted with customers proactively, identifying needs and offering suitable product recommendations.
• Provided exceptional support during peak hours by managing long queues and multitasking effectively under pressure.
• Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Used POS system to process sales, returns, online orders, and gift card activations.
• Balanced and organized cash register by handling cash, counting change, and storing coupons.
• Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Increased sales and customer satisfaction through personalized servicing.
• Managed efficient cash register operations.
• Used in-store system to locate inventory and place special orders for customers.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Conducted regular price audits to ensure pricing consistency across all products on display.
• Answered incoming calls and emails to provide product information, features and benefits.