Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Timeline
Generic

Navneet Kaur

Surrey

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Grocery Clerk/Cashier

Natures Fare
02.2024 - Current
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Addressed customer complaints and concerns, providing mutually beneficial solutions.
  • Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations.
  • Operated cash register to accurately process and record customer payments.
  • Expedited customer transactions by accurately scanning items and processing various payment methods.
  • Processed refunds and exchanges in accordance with company policy.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Deli Clerk/ Cashier

Save On Foods
09.2023 - 02.2024
  • Provides excellent customer service, makes product recommendations, and answers questions
  • Prepares food for customers, including slicing deli meats and cheeses, making sandwiches, and pricing and packaging items
  • Prepares special orders and party trays
  • Taking inventory of products on display and promoting the types of meat or cheese available in their deli department
  • Learns about new deli items and menu options quickly
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Ringing up sales, bagging items, requesting price checks, honoring coupons, collecting payment, and giving appropriate change
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Restocked and organized merchandise in front lanes.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Restaurant Supervisor

Namaste authentic Indian Cuisine
07.2022 - 09.2023
  • Improved customer satisfaction by ensuring consistent quality of food and service.
  • Ordering food, alcohol, and cleaning supplies
  • Hired, trained and mentored staff to meet and exceed high quality standards.
  • Supervising the preparation, display, and delivery of food and drinks
  • Ensuring prompt and friendly customer service
  • Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
  • Monitored health and safety standards to maintain a clean, safe working environment.
  • Boosted customer satisfaction and service delivery to strengthen customer loyalty.
  • Operating the point-of-sale system, processing payments, and issuing gift cards.
  • Managed inventory control, reducing waste and optimizing resources allocation.
  • Identified and addressed customer complaints to promote satisfaction and loyalty.
  • Directed both FOH and BOH employees through daily tasks and monitored performance throughout day.

Grocery Lead Hand

Real Canadian Superstore
03.2023 - 08.2023
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
  • Enhanced store presentation through regular merchandising updates and innovative display techniques.
  • Coordinated with other departments for smooth cross-functional collaboration, enhancing overall store performance.
  • Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
  • Conducted regular performance evaluations to identify areas for improvement within the team.
  • Increased customer satisfaction by implementing efficient inventory management and product rotation systems.
  • Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
  • Maintained up-to-date knowledge of industry trends, products, and innovations to better serve customers'' needs.
  • Managed vendor relationships to ensure timely deliveries and consistent product quality.
  • Enhanced communication between patrons and team members to cultivate upbeat, team-oriented culture.
  • Reported issues to higher management with great detail.

Grocery Clerk

Real Canadian Superstore
02.2022 - 02.2023
  • Plan and manage daily operations of the grocery store
  • Ensure compliance with store policies and regulations
  • Provide excellent services to meet customer needs
  • Maintain the store clean, safe, and orderly
  • Order merchandise in advance to avoid out-of-stock conditions
  • Stock, store and rotate products to avoid any damage
  • Ensure that shelves are fully stocked with fresh products.

Smoothie Barista

Booster Juice
03.2020 - 02.2022
  • Provide quality beverages and food items consistently for all customers
  • Prepare Smoothies, food, and other beverages to Booster Juice standards
  • Follow health, safety, and sanitation guidelines for all products
  • Maintain quality store operations.

Education

Associate of Arts - Psychology

Alexander College
Burnaby, BC
08.2023

High School Diploma -

Akal Galaxy Convent School
Sultanpur Lodhi, India
04.2019

Skills

  • Team Leadership
  • Customer service
  • Teamwork and Collaboration
  • Verbal and written communication
  • Workforce Management
  • Flexible Schedule
  • Training and mentoring
  • Merchandise Stocking

Certification

  • Serving it Right (09/01/2023)
  • Food safe (04/01/2020)

References

Reference provided as needed

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Grocery Clerk/Cashier

Natures Fare
02.2024 - Current

Deli Clerk/ Cashier

Save On Foods
09.2023 - 02.2024

Grocery Lead Hand

Real Canadian Superstore
03.2023 - 08.2023

Restaurant Supervisor

Namaste authentic Indian Cuisine
07.2022 - 09.2023

Grocery Clerk

Real Canadian Superstore
02.2022 - 02.2023

Smoothie Barista

Booster Juice
03.2020 - 02.2022

Associate of Arts - Psychology

Alexander College

High School Diploma -

Akal Galaxy Convent School

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Navneet Kaur