Summary
Overview
Work History
Education
Skills
Availability
References
Timeline
Generic

Navneet Kaur

Calgary,AB

Summary

Proactive team leader experienced in leading teams and managing multiple projects. Possesses excellent communication and problem-solving skills, as well as the ability to motivate and inspire team members to reach a common goal. Well-versed in training and developing staff and providing customer service to ensure a positive customer experience. Demonstrates commitment to quality assurance and process improvement in the workplace. Open for new experiences.

Overview

10
10
years of professional experience

Work History

Warehouse Worker

Lammels Warehouse
Calgary, AB
03.2024 - Current
  • Organized warehouse space for efficient storage of products.
  • Provided assistance in loading and unloading containers from ships and trains.
  • Maintained a clean work area by sweeping, mopping, dusting shelves.
  • Tagged and wrote identifying information on containers, boxes and cargo.
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Used pallet jacks to move items to and from warehouse locations.
  • Counted number of boxes or units in loading docks to confirm proper completion of work orders.

Front Office Assistant

Dreambuilders oneness
Calgary, AB
12.2023 - 02.2024
  • Greeted visitors to determine purpose of visit and direct to appropriate staff
  • Performed general administrative duties such as filing documents or preparing reports as requested by management team members
  • Answered incoming calls from potential customers inquiring about business questions
  • Developed strong working relationships with colleagues and customers through effective communication.

Assistant Manager

CHD consultants
Bathinda, Punjab
05.2020 - 12.2023
  • Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations
  • Resolved customer complaints quickly and effectively while maintaining a high level of professionalism
  • Helped oversee the daily operations of the store, managing staff rosters
  • Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties
  • Utilized knowledge of company products and services to make recommendations and up-sell items according to customer needs.

SR. Counsellor

VIEC Pvt Ltd
Bathinda, Punjab
03.2018 - 04.2019
  • Worked with coworkers to complete tasks
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
  • Responded quickly to meet customer needs and resolve problems
  • Committed to delivering excellent customer service while working in a fast-paced environment
  • Met deadlines while maintaining high-quality deliverables.

Customer Relatoinship officer

Pyramid E services
Bathinda, Punjab
03.2017 - 10.2017
  • Demonstrated excellent communication skills when dealing with customers, resolving issues efficiently and effectively
  • Successfully managed a large volume of incoming calls from customers seeking assistance or information
  • Analyzed customer feedback data to identify opportunities for improvement in customer service delivery
  • Collaborated closely with other departments such as sales, marketing, finance to ensure superior customer service delivery standards are met
  • Developed effective strategies for managing difficult conversations with clients in a professional manner.

Back End Executive

Touchstone Educational
Bathinda, Punjab
06.2016 - 12.2016
  • Worked with coworkers to complete tasks
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
  • Responded quickly to meet customer needs and resolve problems
  • Committed to delivering excellent customer service while working in a fast-paced environment
  • Participated in ongoing training to enhance own job skills and knowledge.

Supervisor (Testing of Transformers)

P.P Industries
Bathinda, Punjab
06.2014 - 06.2016
  • Quality check for the production Factory With 99.9% error free production
  • Coordinated the preparation and implementation of plans for bathinda location
  • Provided the guidance and training to the field electrical and instrumentation personnel.

Education

Bachelors of Technology - Electrical Engineering

Baba Farid University
06.2014

Diploma - Electronics and communication engineering

Govt. Polytechnic college
06.2011

Skills

  • Retail Sales
  • Customer Service
  • Business Administration
  • Priority Management
  • Quality Standards
  • Supervising Employees
  • Quality Assurance
  • Manufacturing Processes
  • Sales Expertise
  • Customer Relations
  • Order and Refund Processing
  • Warehousing Functions
  • Material Handling
  • Order Fulfillment
  • Loading and unloading
  • Warehouse Operations
  • Material Loading and Unloading

Availability

Open Availability for the week. Full Time

References

References available upon request

Timeline

Warehouse Worker

Lammels Warehouse
03.2024 - Current

Front Office Assistant

Dreambuilders oneness
12.2023 - 02.2024

Assistant Manager

CHD consultants
05.2020 - 12.2023

SR. Counsellor

VIEC Pvt Ltd
03.2018 - 04.2019

Customer Relatoinship officer

Pyramid E services
03.2017 - 10.2017

Back End Executive

Touchstone Educational
06.2016 - 12.2016

Supervisor (Testing of Transformers)

P.P Industries
06.2014 - 06.2016

Bachelors of Technology - Electrical Engineering

Baba Farid University

Diploma - Electronics and communication engineering

Govt. Polytechnic college

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Navneet Kaur