Navneet Kaur
Bedford,NS
Summary
Hardworking administrative assistant Representative with 2 years of experience. Trained in time management with extensive knowledge of Customer needs and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Safety and Compliance
Marvel safety and compliance
05.2023 - 02.2024
- Determine and establish office procedure and routines
- Schedule and confirm appointments
- Greet drivers and help them with applications
- Complete reference check for drivers
- Conduct queries and complete clearing house
- Maintain truck, trailer and driver files in computer and physical binders
- Excel sheets in every 15 days for truck, trailer, and driver's information
- Schedule PMs for trucks and trailers
- Schedule logbooks on daily basis on Samsara, keep trucking and omni tracks
- Check SAFER and SMS monthly
- Attend phone calls and reply on emails to clients and drivers
- Create accident files
- Pull CVOR and Abstract online.
Front Desk Receptionist
Eye Optical
02.2021 - 05.2023
- Provided friendly and professional patient greeting and check-in services
- Utilized electronic medical records system to schedule and confirm appointments
- Answered phone calls, addressed inquiries, and directed calls to appropriate staff members
- Maintained and updated patient records as necessary
- Assisted with billing and payment processing
- Supported administrative tasks such as filing, faxing, and scanning documents
- Ensured the reception area was clean, organized, and welcoming for patients.
Data Entry Clerk
ACI Brands
02.2020 - 02.2021
- Working with MS office to & Excel
- Maintain a strong relation with clients
- Communicate with customers via E-mail & on calls
- Putting all hard copy data to software
- Shipping orders through FedEx, UPS, USPS
- Making labels for parcels
- Creating daily reports end of the day.
Office Administrator
Balram Brothers Inc.
02.2018 - 02.2020
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Organized, facilitated and participated in community service efforts.
- Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Edited documents to improve accuracy of language, flow, and readability.
- Developed detailed plans based on broad guidance and direction.
- Enhanced team collaboration with the establishment of clear communication channels and guidelines.
- Improved workplace efficiency with the regular maintenance of office equipment and proactive troubleshooting of technical issues.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Streamlined office processes by implementing efficient organizational systems and digital tools.
- Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated leadership skills in managing projects from concept to completion.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Education
College diploma - Early childhood Education
Sheridan college
Brampton, ON09.2022
Skills
- Front desk
- Organizational skills
- Customer service
- Cashiering
- Order fulfillment
- Administrative experience
- Workday
- Microsoft Excel
- Microsoft Office
- Hotel experience
- Fluent in Language
- Friendly, Positive Attitude
- Recordkeeping
- Clerical Support
- MS Office
- Relationship Building
- Time Management
- Task Prioritization
- Cultural Awareness
- Multitasking
- Good Telephone Etiquette
- Public Speaking
- Microsoft Word
- Calm Under Pressure
- Social Perceptiveness
- Dependable and Responsible
- Attention to Detail
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Full Professional
French
Elementary
Certification
- ECE Licence, Present
- Security Guard Licence, 02/01/20, Present
- Certified dispatchers, 11/01/22, Present
Timeline
Safety and Compliance
Marvel safety and compliance
05.2023 - 02.2024
Front Desk Receptionist
Eye Optical
02.2021 - 05.2023
Data Entry Clerk
ACI Brands
02.2020 - 02.2021
Office Administrator
Balram Brothers Inc.
02.2018 - 02.2020
College diploma - Early childhood Education
Sheridan college
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