Navneet Kaur
Customer Service
Delta,BC
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Security Officer
Guardtech Security, Capilano mall
09.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Security Officer
Genesis Security
04.2022 - 08.2022
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Warned offenders about rule infractions and violations and verbally evicted violators from premises.
Warehouse Associate
Intelcom Warehouse, Langley
01.2022 - 03.2022
- Worked safely around moving machinery.
- Shipped material and performed boxing, packing, labeling and preparation of related documents.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Receptionist Manager
Mega physiotherapist, Payal Business Centre
04.2021 - 12.2021
- Greeted customers and visitors in-person and via telephone calls.
- Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
- Scheduled office meetings and client appointments for staff teams.
Education
Bachelor of Hospitality Management - Hospitality And Tourism Operations Management
Acsenda School of Management
Vancouver, BC2024
Skills
- Federal and State Regulation Compliance
- Law Enforcement Collaboration
- Crisis Management Plans
- Security Team Coordination
- Prevention of Unauthorized Entry
- Security Regulation Enforcement
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Reduced shoplifting rates by 80% through improved surveillance procedures.
- Established and maintained anti-hijack and major theft protocol.
- Helped company recover $10,000 by identifying and reporting internal theft.
Certification
- Licensed (Security Guard) - E186013
Timeline
Security Officer
Guardtech Security, Capilano mall
09.2022 - Current
Security Officer
Genesis Security
04.2022 - 08.2022
Warehouse Associate
Intelcom Warehouse, Langley
01.2022 - 03.2022
Receptionist Manager
Mega physiotherapist, Payal Business Centre
04.2021 - 12.2021
Bachelor of Hospitality Management - Hospitality And Tourism Operations Management
Acsenda School of Management
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