Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic

NAVNEET KAUR

Montreal,QC

Summary

Business Analyst professional with 9+ years of experience in IT industry. Experience in analyzing, defining, and gathering requirements for business functions and processes in the organization. Focused on client success with solutioning capabilities. Acted as a key member in liaising between stakeholder and technical team. Aiming to utilize my analytical skills to achieve the goals of the organization. Solutions-oriented Business Analyst possessing unique combination of business analysis, quality assurance testing and applications development experience in top-tier organizations. Solid SQl query writing skills paired with familiarity of visualization tools and techniques. Successful provider of financial services with 10+ years of comprehensive experience.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Business Analyst | Technology Lead

Infosys Limited - Onsite
09.2021 - Current

• Effectively gather requirements from the client and provide the

best solution in terms of User Experience(UX) in JIRA.

  • Create functional user stories into appropriate systems.
  • Manage product backlog and groom user stories for respective sprints.
  • Using Analytics tool like Power BI to create different analysis report for the team and client.
  • Lead Agile ceremonies like Scrums, Retrospectives, Planning.
  • Coordination with developers
  • Conduct regular reviews and analyses of current processes using operational metrics and reports.
  • Gather requirements by conducting workshops and other business analysis techniques with product owners / process owners / other clients

Technology Analyst

Infosys Technologies
07.2016 - 08.2020
  • Understand the requirements and formulate the test specifications including test plan and test scenarios based on requirements
  • Responsible for analyzing system requirement documents, creating test plans, creating test cases using C & I (Controls and Indications) sheet, review the test cases and upload in Share Point.
  • Testing included Simulator Testing Environment (STE), Signal Application Testing System (SATS) and Field testing in the Lab.
  • Testing included testing Precision Dispatch System (PDS) applications, monitoring the MCPCW (Monitor Control Point Communication Window for Control and Indication bits during testing.
  • Testing included navigating to Precision Dispatch System (PDS) to perform testing, navigating to Territory Transfer, Open Track line, Managing Train Schedules, Managing Train Sheet Information, Managing Track Authorities, Managing Train Clearances, Track line and Operations, Train Status Summary, Creating Trains, Dispatcher Queries etc.
  • Testing included capturing Control Point Images for Tracks, Signals, Defect creations in ADO, Defect evidence creations and Verifications.

Senior Systems Engineer

IBM
11.2013 - 11.2016

Understanding of requirement from Solution notes prepared by Solution Architect.

  • Management of code into TFS(Team Foundation Server)
  • Responsible for small changes in Discovery Applications
  • Unit testing on local server and dev server using IIS Server.
  • Troubleshoot application issues escalated from end users via business.
  • To provide resolution or escalate the incident to appropriate support team within the defined service level agreement (SLA) and follow up until the resolution is met.

Education

Master of Computer Application (MCA) -

Thapar University
Punjab, INDIA
05.2013

Bachelor of Computer Application -

S.S.D. Women Institute of Technology
Punjab, INDIA
06.2010

Skills

  • Microsoft Power BI
  • Python
  • SQL
  • Agile Methodologies
  • Scrum
  • Stakeholder Management
  • Requirements Gathering
  • User Stories
  • BRD/FRD

Certification

  • Google Tensorflow developer
  • DeepLearning.AI TensorFlow Developer Professional Coursea
  • AI for everyone
  • Business Analysis Fundamentals certification from Udemy

Awards

  • Star Performer 10/10 - Infosys 2021

  Managed a 30+ member team and received a customer satisfaction score of 10/10 from Stakeholders for helping them tackle diverse problem  statements.  


  • Manager Choice Award - Infosys 2017

 Quarterly award recognizing proactive talent for displaying transcending  commitment and dedication towards successful delivery of a project.


  • PRIDE AWARD- IBM 2014

Received Client Appreciations 'PRIDE' for project discovery for quality work and for the  commitment shown in meeting project deadlines in 2014 

Timeline

Business Analyst | Technology Lead

Infosys Limited - Onsite
09.2021 - Current

Technology Analyst

Infosys Technologies
07.2016 - 08.2020

Senior Systems Engineer

IBM
11.2013 - 11.2016

Master of Computer Application (MCA) -

Thapar University

Bachelor of Computer Application -

S.S.D. Women Institute of Technology
NAVNEET KAUR