Navneet Gill
Delta
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Enterprising Customer Sales Representative with 4 years of experience. Successful at selling electronic products to wide range of customers while negotiating favorable prices. Committed to long-term client and vendor relationships. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
4
4
years of professional experience
Work History
Support Worker Casual
Qualicare Home Health
01.2023 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Assist in preparing nutritious and healthy meals for clients accordingly.
- Facilitate client movement and daily care support including allocating medication.
Admin Assistant
Progressive Housing Society
04.2024 - 02.2025
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company and client information.
- Increased community awareness of homelessness issues through public speaking engagements and outreach programs.
- Collaborated with case managers to develop individualized plans for clients, addressing their unique barriers to housing stability.
Customer Sales Representative
Telus Mobility
06.2022 - 04.2024
- Built strong relationships with clients through attentive service, leading to repeat business and referrals.
- Emphasized product specifications to meet customer needs.
- Responded to customer calls and emails to answer questions about products and services.
- Increased customer satisfaction by addressing and resolving issues promptly and professionally.
- Described product highlights and benefits to help guide purchasing decisions.
- Recognized as a top performer within the sales team due to consistent achievements in meeting or exceeding targets month over month.
- Participated in ongoing product training sessions, ensuring a comprehensive understanding of offerings to better assist customers.
- Developed loyal clientele by consistently following up on leads and providing exceptional customer service, ultimately converting leads into sales.
Administrative Assistant
Eclipse Transport
11.2021 - 06.2022
- Manage and coordinate daily shipments with carriers
- Bookkeeping, data entry, financial records, and all other administrative duties
- Create freight quotes, process and track shipments
- Communicating/dispatching with drivers resolving services and any delivery issues
- Maintained a high level of customer satisfaction through effective verbal communication skills.
Sales Associate
Aritzia
10.2020 - 11.2021
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Bachelor of Science - Nursing
Langara College
Vancouver, BC05-2028
Diploma - Criminal Justice
Justice Institute of British Columbia
New Westminster, BC04-2024
High School Diploma -
North Delta Secondary
Delta, BC05.2021
Skills
- Communication Skills
- Research Skills
- Technology Proficiency
- Leadership
- Cultural Competency
- Critical Thinking
- Analytical
- Time Management
- Filing
- Sensitive material handling
- Project management
- Payroll liability and deductions
Timeline
Admin Assistant
Progressive Housing Society
04.2024 - 02.2025
Support Worker Casual
Qualicare Home Health
01.2023 - Current
Customer Sales Representative
Telus Mobility
06.2022 - 04.2024
Administrative Assistant
Eclipse Transport
11.2021 - 06.2022
Sales Associate
Aritzia
10.2020 - 11.2021
Bachelor of Science - Nursing
Langara College
Diploma - Criminal Justice
Justice Institute of British Columbia
High School Diploma -
North Delta Secondary
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