NAVNEET BEDI
Brampton,Canada
Summary
Dedicated and knowledgeable insurance professional with a strong foundation in risk management, customer service, and regulatory compliance, seeking to leverage my expertise in underwriting, claims, and client relations to add value to a progressive insurance company. Committed to upholding industry standards, continuous learning, and delivering top-tier service to support clients' needs while contributing to organizational goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Order Picker and Problem Solver
Amazon Fulfilment Centre
St. Thomas, ON, Canada
09.2020 - Current
- Applied critical thinking and analytical skills to resolve operational issues and improve efficiency by 20%
- Enhanced employee satisfaction by addressing concerns effectively and professionally
- Mentored and trained 30-40 team members, promoting a collaborative and high performing work environment
- Ensured accuracy and compliance by resolving barcode issues, verifying inventory (2500-3000 products a day), and managing damaged products
Inventory control and Quality Assurance
Amazon Fulfilment Centre
St. Thomas, ON, Canada
09.2021 - 01.2023
- Maintained high accuracy and attention to detail, consistently achieving a UPH above 300
- Prioritized quality control and adhered to safety protocols, ensuring minimal produce damage
- Conducted regular bin counts and followed ICQA procedures, ensuring inventory accuracy
- Utilized inventory control tools to identify and rectify defects, enhancing facility efficiency
Manager
Burger King
Mississauga, ON, Canada
07.2018 - 06.2022
- Directed a team of 10+ staff in daily operations, ensuring compliance with service standards and operational guidelines
- Championed customer service improvements, which led to a 20% increase in customer satisfaction ratings
- Developed employee engagement programs, resulting in reduced staff turnover and enhanced productivity
- Implemented new operational strategies that reduced service times by 15% and increased profitability by 10%
Education
Insurance and Risk Management -
Fanshawe College
London, ON12.2024
Food & Nutrition Management -
Humber College of Science and Technology
Toronto, ON01.2018
Skills
- Leadership & Team Development
- Broker & Client Relationship Management
- Analytical & Problem-Solving Skills
- Communication & Negotiation
- Time Management & Multitasking
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Volunteer Experience
- Fanshawe College Events, Student Volunteer, London, ON, 09/01/24, Present, Assisted with the planning and execution of Insurance program related events, including Alumni night of Insurance Students and student engagement activities., Played an integral role in ensuring seamless event operations.
- Insurance Institute of Canada Events, Student Volunteer, London, ON, Golf Tournament, Meet the Industry Night, Supported event coordination, interacting with industry professionals and facilitating logistical arrangements to promote networking opportunities for attendees.
Certification
RIBO
Timeline
Inventory control and Quality Assurance
Amazon Fulfilment Centre
09.2021 - 01.2023
Order Picker and Problem Solver
Amazon Fulfilment Centre
09.2020 - Current
Manager
Burger King
07.2018 - 06.2022
Insurance and Risk Management -
Fanshawe College
Food & Nutrition Management -
Humber College of Science and Technology