Summary
Overview
Work History
Education
Skills
Certification
Timeline
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NAVLEEN KAUR

Halifax,Canada

Summary

Developed skills in crisis intervention and client advocacy within community-focused environment. Skilled in managing caseloads and providing individualized support to diverse populations. Seeking to transition into new field, leveraging these transferable skills to continue making meaningful impact.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Store Team Member

Flynn’s Convenience Store
05.2024 - Current
  • Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Maintained general knowledge of departments to help customers quickly locate products and merchandise.
  • Boosted sales with effective product recommendations based on customer needs and preferences.

Personal Support Worker

The Village of Humber Heights
06.2023 - 04.2024
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Developed trust-based relationships with clients through active listening and empathetic communication skills.
  • Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Personal Support Worker (Internship)

Southbrook Retirement Residence
09.2022 - 12.2022
  • Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.

Education

Diploma in Social Service Worker -

St. Clair College Centre for the Arts
01.2023

Skills

  • Patient-Centered Care
  • Caseload management
  • Treatment Planning
  • Behavioral assessment
  • CPR & First Aid Certified
  • Elderly care assistance
  • Problem-solving
  • Time management

Certification

  • Enrolled in CCA Course
  • CPR & First Aid
  • Behavioural Support Training


Timeline

Store Team Member

Flynn’s Convenience Store
05.2024 - Current

Personal Support Worker

The Village of Humber Heights
06.2023 - 04.2024

Personal Support Worker (Internship)

Southbrook Retirement Residence
09.2022 - 12.2022

Diploma in Social Service Worker -

St. Clair College Centre for the Arts

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