NAVKIRANDEEP KAUR
Georgetown,ON
Summary
Analytical, organized and detail-oriented accountant with GAAP expertise and experience in the full spectrum of public accounting. Collaborative team player with ownership mentality and a track record of delivering the highest quality strategic solutions to resolve challenges and propel business growth.
Overview
2024
2024
years of professional experience
Work History
Sales and Marketing Manager
JW Marriott
Chandigarh, India
- Created and implemented sales plans and prepare the departmental budget and financial plans including the marketing plan
- Hit all personal sales goals and maximize profitability
- Achieve budgeted revenues and personal sales goals and maximized profitability
Guest Experience Leader
McDonald's
Caledon, ON
02.2023 - 09.2023
- Played an active role in resolving guest complaints, leading to increased satisfaction scores and positive feedback from guests.
- Contributed to revenue growth by upselling additional amenities or services when appropriate during guest interactions.
- Trained new team members on best practices in delivering outstanding customer service in a fast-paced environment.
- Developed strong relationships with repeat guests, resulting in increased loyalty and return visits.
- Maintained a high level of product knowledge about the hotel''s amenities services, enabling detailed explanations to guests efficiently guiding them toward those most suited their preferences.
Warehouse Associate
Wallace and Carey
Oakville, ON
10.2022 - 02.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Completed regular cycle counts to maintain accurate inventory records.
- Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
Assistant Manager
SoftEduTech
Punjab, India
06.2020 - 03.2022
- Handled invoice preparation for a client base exceeding 200.
- Aided in the preparation of bill payments and other office tasks.
Education
Global Business Management - Business
Sault College of Applied Arts And Technology
Toronto, ON04-2024
MBA - Business
Arni University
India06.2020
BBA - Business
Arni University
India04-2018
Skills
- Microsoft Dynamics
- Cashflow planning & management
- State & federal tax codes
- Bookkeeping
- Exceptional communication
- Business growth and retention
- Sales tracking
- Business development
- Database maintenance
Languages
English
Native or Bilingual
English
Native or Bilingual
Timeline
Guest Experience Leader
McDonald's
02.2023 - 09.2023
Warehouse Associate
Wallace and Carey
10.2022 - 02.2023
Assistant Manager
SoftEduTech
06.2020 - 03.2022
Global Business Management - Business
Sault College of Applied Arts And Technology
MBA - Business
Arni University
BBA - Business
Arni University
Sales and Marketing Manager
JW Marriott