NAVKEERAT KAUR
Calgary,AB
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
5
5
years of professional experience
Work History
Administrative assistant
Pertemps Staffing
01.2023 - Current
- Preparing and finalizing PowerPoint presentations, Word documents and Excel spreadsheets as directed
- Answering telephones and communicate appropriate information to callers trying to contact member of team who may be unavailable or out of the office
- Coordinating scheduling of meetings/conference calls and arrange location/call details
- Managing domestic travel arrangements, including transportation and accommodations, as well as preparing detailed itineraries and coordinating materials
- Completing and submitting expense reports accurately and in a timely fashion
- Job postings and screening candidates
- Handling FedEx mailings as requested
- Creating copies and scans, as well as maintain electronic files
- Order, track, and confirm receipts from messenger services and other mailings
- Completing project work as needed
Human Resource Intern (Team Lead)
Gaotek
07.2022 - 01.2023
- Replying applicant`s emails, screening replies, and scheduling interviews by senior HR staff
- Post job ads on general career websites, university and college career websites, and internship websites
- Coordinating training activities
- Setting up and managing the performance review process Onboarding new hires Developing relationships with universities and colleges who have intern programs
- Participate in a team to organize virtual (online) global conferences
- Speaker initiations
- Agenda planning
- Event coordination Having weekly meetings and looking after each HRA’s given tasks
- Filling out google spreadsheets and keeping track of everything.
Recruiter
Your Job Center
08.2021 - 05.2022
- Building a strong employer brand Creating an efficient recruiting process Worked on some of the toughest positions and managed to put candidates in process and make placements
- Candidate screening and assessment
- Strong verbal and written communication skills
- Keep in close contact with both clients and candidates in order to provide, relevant, adequate and timely feedback to both sides Conducted both phone, video and face to face interviews with candidates.
Customer service representative & Team Lead
Sydney Call Center
03.2021 - 06.2021
- Handle inbound and outbound contacts in a courteous, timely, and professional manner
- Ensure first call resolution through problems solving and effective call handling Accurately document and process customer claims in appropriate systems
- Attend meetings and training and review all new training material to stay up to-date on changes to program knowledge and systems
- Adhere to all attendance and work schedule requirement
Cashier and Customer Service
Dairy Queen
01.2019 - 04.2020
- Commitment to high standards of service while focusing on customer needs and requests
- Maintaining a professional, positive work environment
- Keeping the workplace neat, presentable, and safe for customers
- Executed appropriate selling behavior regularly and professionally
- Handling daily transactions and resolving customer complaints by acknowledging the problem and finding an appropriate solution
- Developed strong multitasking skills in a fast-paced environment while managing a constant flow of customers
- Perform both opening and closing duties
- Maintain a high level of product and service knowledge.
Extra
CBU
- Curricular Activities, officer on the executive team
- Active participation in all events held by CBU psychology society such as seminars, job fairs, thesis presentations, mental health awareness week etc
- Have done research proposal talks on some research topics about panic disorders and panic attacks in children
- Volunteered in observational research for a classmate
- Helped professors with seminars Volunteered in arranging seminars and setting everything up
- Volunteering Actively participated in volunteer activities on campus on behalf of CBU psychology ambassadors’ group.
Education
Bachelor of Science - Psychology
Cape Breton University
Sydney, NS05.2023
Skills
- Well familiar and experienced in using MS Word, PowerPoint and Excel
- Confident, team-player, with creative and analytical approach to problem solving
- Quick at identifying new concepts and ideas and applying them appropriately
- Strong, effective decision-making, critical thinking, and organizational skills
- Social Perceptiveness
- Performance Optimization Strategies
Languages
English
Full Professional
Timeline
Administrative assistant
Pertemps Staffing
01.2023 - Current
Human Resource Intern (Team Lead)
Gaotek
07.2022 - 01.2023
Recruiter
Your Job Center
08.2021 - 05.2022
Customer service representative & Team Lead
Sydney Call Center
03.2021 - 06.2021
Cashier and Customer Service
Dairy Queen
01.2019 - 04.2020
Extra
CBU
Bachelor of Science - Psychology
Cape Breton University
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