Diligent Person always ready for challenging work. Completes assignments on time and consistently exceeds performance targets. Reliable in completing quality work and following safety protocols.
Overview
1
1
year of professional experience
Work History
Warehouse Associate
CENTRAL WAREHOUSE
BATHINDA, PUNJAB
10.2023 - 02.2024
Received and processed incoming shipments, verifying accuracy of items against purchase orders.
Maintained accurate inventory records through manual and computerized systems.
Packed goods for shipment in accordance with customer instructions.
Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
Customer Experience Associate
DMART
BATHINDA, PUNJAB
01.2023 - 02.2024
Provided exceptional customer service to ensure customer satisfaction.
Created and maintained a positive work environment for customers and colleagues alike.
Assisted customers with product inquiries and order status updates.
Resolved customer complaints quickly and professionally.
Identified opportunities to improve the customer experience through feedback analysis.
Collaborated with other departments to ensure customer needs were met efficiently.
Ensured compliance with company policies regarding returns, exchanges, refunds.
Participated in training sessions related to new products or services offered by the company.