Paramjit Kaur
Calgary,AB
Summary
To obtain a position that will enable to use well- refined and tested strong organizational skills, award-winning educational background and ability to work well with the people in well-reputed organization for accomplishing the goals of the company.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
Tim Hortons
06.2024 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Food Service Supervisor
Tim Hortons
10.2023 - 05.2024
- Oversaw food production verifying food quality according to procedures and department requirements.
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Enhanced customer satisfaction by efficiently managing food service operations and maintaining a clean environment.
Food Service Supervisor
Tim Hortons
10.2020 - 09.2023
- Produced and maintained crew work schedules and prepared production records for management
- Oversaw food production verifying food quality according to procedures and department requirements
- Directed kitchen team in smooth food preparation according to recipe and quality guidelines
- Maintained profit and loss goals with skilled management of food, labor and overhead costs
- Planned staffing levels and schedules to maintain food service operational standards
- Addressed customer inquiries and concerns, maintaining positive relationships
- Prepared and optimized menus based on current seasons, ingredient prices and changing customer preferences.
Cashier
Tim Hortons
09.2019 - 08.2020
- Processed cash register transactions on POS and provided correct change
- Maintained high customer satisfaction levels by going extra mile to personalize service
- Returned non-purchased products to shelves, maintaining strong visual merchandising
- Accepted checks, debit and credit cards, and gift certificates in line with company policy
- Learned special prices and promotions and encouraged customers to participate in offers
- Adhered to cash handling policies and procedures
- Received feedback and complaints while demonstrating exceptional customer service.
Night Shift Team Member
Tim Hortons
03.2019 - 09.2019
- Packaged finished products into boxes, cartons and containers for shipping
- Minimized material waste by reviewing work orders and monitoring equipment
- Transported materials and finished products with safe operation of pallet jacks and forklifts
- Recorded daily production data and entered into company ERP system
- Completed basic repairs to restore machine operation and improve performance
- Promoted workplace safety by following OSHA guidelines and reviewing MSDS information
- Moved products to correct workstation for further processing or packaging.
Office Coordinator
Swami Knitwears
07.2014 - 07.2016
- Scheduled agendas, travel arrangements and appointments for senior management
- Maintained office equipment and contacted vendors for maintenance and repair
- Applied hands-on experience with back-office operations and accounting software to improve office workflows
- Triaged phone calls, letters and email correspondence and forwarded relevant information to senior staff members
- Managed office budget, including dealing with vendors for all office contracts
- Facilitated accounting and payroll functions, managed new hire orientations and oversaw employee relations
- Addressed customer inquiries and promptly resolved complaints.
Education
Office Administration Executive Diploma - Business And Organizational Administration
Mohawk College of Applied Arts And Technology
Hamilton, ONElectronic And Communication Engineering Diploma - Electronic Engineering Technology
Doaba Group of Colleges Campus III
Rahon, Nawanshahr, PBHigh School Education - Commerce and Business Administration
M.L.B.G. College
Pojewal, PBSkills
- Computer Proficiency
- Customer Service and Engagement
- Coordination
- Attention to details
- Judgment and decision-making
- Instructing and Time- management
- Staff supervision
- Project management
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Assistant Store Manager
Tim Hortons
06.2024 - Current
Food Service Supervisor
Tim Hortons
10.2023 - 05.2024
Food Service Supervisor
Tim Hortons
10.2020 - 09.2023
Cashier
Tim Hortons
09.2019 - 08.2020
Night Shift Team Member
Tim Hortons
03.2019 - 09.2019
Office Coordinator
Swami Knitwears
07.2014 - 07.2016
Office Administration Executive Diploma - Business And Organizational Administration
Mohawk College of Applied Arts And Technology
Electronic And Communication Engineering Diploma - Electronic Engineering Technology
Doaba Group of Colleges Campus III
High School Education - Commerce and Business Administration
M.L.B.G. College
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