Navjot Kaur Dhaliwal
Cambridge
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Chef
R5G Hospitality
03.2024 - Current
- Plan, execute and oversee food preparation, cooking of complete meals for regular operations and events such as banquets/functions or for special guests.
- Cook specialty foods including South Asian/East Indian/Vegetarian cuisine as well as fish and meat/poultry.
- Create menus, new recipes and ensure that raw and cooked food meets production, quality and presentation standards. • Supervise and assign duties to kitchen staff, including cooks.
- Estimate and coordinate daily production needs, kitchen supplies and costs to ensure minimal food wastage.
- Train and instruct junior chefs and kitchen staff with new cooking techniques and use of kitchen tools, equipment (such as Tandoor)
- Prepare meals for customers with food allergies or intolerances.
- Inspect store, work areas, supplies, ingredients, and cooking equipment to ensure all standard procedures and policies pertaining to receiving, storage and sanitation are adhered to.
Assistant Manager (Kitchen)
Pizza Hut-Waterloo
04.2022 - 03.2024
- Supervising and coordinating the staff and daily operations of the Kitchen
- Meeting restaurant financial and strategic objectives, establishing and monitoring financial control, initiating corrective actions, and establishing community relationships
- Collaborating with the head office and management to develop new menus, adjust pricing as needed, and ensure consistency in food quality and preparation
- Enforcing food safety protocols and maintaining a clean, organized, and sanitary kitchen environment that meets all health code regulations
- Attracting customers through execution of marketing strategies, community programs, identifying and tracking changing demands, and evaluating strategy results
- Monitor and maintain Company policies and procedures, Government regulations, and customer satisfaction
- Setting the standard for your team in recruiting, selecting, hiring, training and retaining effective team talent
- Communicating effective job expectations, enforcing policies and procedures, reviewing job contributions
- Assess store issues and implement effective changes.
Shift Manager (Kitchen)
Pizza Hut-Waterloo
05.2021 - 04.2022
- Responsible for Kitchen’s operations during assigned shifts, including opening & closing restaurant
- Provides production direction to team members in a clear and concise way
- Sets an example for team members by working hard to implement shift plan and ensure swift and smooth production
- Delegates in a way that encourages team to work together during shift to ensure the restaurant operates to company standards
- Demonstrates patience and a positive attitude with team
- Motivates team members to exceed customer expectations with food and friendly service in clean surroundings
- Works with team to act on customer feedback and resolve customer complaints in a timely manner.
Education
Post graduate diploma in GLOBAL HOSPITALITY MANAGEMENT -
Conestoga college
Kitchener-Waterloo, ON04.2021
Post graduate diploma in PROJECT MANAGEMENT -
Conestoga College
Kitchener-Waterloo, ON04.2020
Master's degree in BUSINESS ADMINISTRATION -
Mimit, Punjab
Punjab, INDIA05.2019
Bachelor's in SCIENCE (Non-medical) -
Dasmesh College, Punjab
Punjab, INDIA05.2017
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Workload Management
Certification
- Food Safety Certification
- Food Handler Certification
Timeline
Chef
R5G Hospitality
03.2024 - Current
Assistant Manager (Kitchen)
Pizza Hut-Waterloo
04.2022 - 03.2024
Shift Manager (Kitchen)
Pizza Hut-Waterloo
05.2021 - 04.2022
Post graduate diploma in GLOBAL HOSPITALITY MANAGEMENT -
Conestoga college
Post graduate diploma in PROJECT MANAGEMENT -
Conestoga College
Master's degree in BUSINESS ADMINISTRATION -
Mimit, Punjab
Bachelor's in SCIENCE (Non-medical) -
Dasmesh College, Punjab
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