Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

N.J. THIARA

Edmonton,Canada

Summary

Resourceful Commercial Insurance Broker known for high productivity and efficient task completion. Specialize in risk assessment, policy customization, and client relationship management. Excel in negotiation, strategic planning, and market analysis. Bring strong communication skills, adaptability, and problem-solving abilities to deliver tailored insurance solutions that meet client needs.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Personal Lines Insurance Broker

Go Auto Insurance Broker
11.2024 - Current


  • Improved policy retention rates through attentive service and regular touchpoints with clients.
  • Maintained strong relationships with underwriters, facilitating better policy terms for clients.
  • Negotiated competitive pricing and coverage options with carriers on behalf of clients.
  • Consistently exceeded sales targets by proactively prospecting for new clients and cross-selling additional coverages to existing clients.

Personal and Commercial Insurance Broker

A-Kan Insurance Ltd.
05.2024 - 11.2025
  • Developed and maintained relationships with clients to identify their insurance needs.
  • Provided advice on risk management, insurance coverage and policy terms.
  • Negotiated premium rates with underwriters for clients.
  • Managed requests from customers to make changes to existing policies.

ASSISTANT STORE MANAGER

Mountain Warehouse
06.2022 - 02.2023
  • Coached employees on customer service and selling techniques
  • Maintained organized store environment for customer and employee health and safety
  • Coordinated with manager to set specific and actionable goals based on established KPIs

RETAIL SUPERVISOR

Mountain Warehouse
05.2021 - 02.2023
  • Supervised and trained staff on service techniques, boosting overall customer satisfaction
  • As a Visual Champion, I create retail displays to highlight particular products and drive sales according to corporate strategy
  • Did all the opening and closing duties from team talks to cashing up as per the shift timing

CASHIER/CUSTOMER SERVICE REPRESENTATIVE

Canadian Tire Corporation Ltd
10.2020 - 02.2023
  • Worked closely with front-end staff to assist customers
  • Fielded customer complaints and queries, fast-tracking them for problem resolution

SALES ASSOCIATE

Mountain Warehouse
05.2019 - 05.2021
  • Customer service, cashier, stock maintaining, replen items in store
  • Answered incoming telephone calls to provide store, products and services information

Education

High School -

Sir Marshal Convent School
01.2018

Associate of Arts - Business

University Canada West

Skills

  • Policy analysis
  • Client Prospecting
  • Premium calculation
  • Team Leadership
  • Organizational Skills

Languages

Hindi
Full Professional
English
Full Professional
Punjabi
Native or Bilingual

Certification

  • First Aid / CPR Level-3
  • Alberta General Insurance Level 2

Timeline

Personal Lines Insurance Broker

Go Auto Insurance Broker
11.2024 - Current

Personal and Commercial Insurance Broker

A-Kan Insurance Ltd.
05.2024 - 11.2025

ASSISTANT STORE MANAGER

Mountain Warehouse
06.2022 - 02.2023

RETAIL SUPERVISOR

Mountain Warehouse
05.2021 - 02.2023

CASHIER/CUSTOMER SERVICE REPRESENTATIVE

Canadian Tire Corporation Ltd
10.2020 - 02.2023

SALES ASSOCIATE

Mountain Warehouse
05.2019 - 05.2021

Associate of Arts - Business

University Canada West

High School -

Sir Marshal Convent School

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N.J. THIARA