Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

NAVJOT SINGH DHANOA

Brampton,Canada

Summary

Reliable professional in commercial transportation, known for high productivity and efficiency in completing tasks. Skilled in route planning, vehicle maintenance, and safety compliance to ensure timely deliveries. Excel at communication, adaptability, and problem-solving to navigate unexpected challenges on the road. Committed to maintaining professionalism and punctuality in all transport assignments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Commercial Truck Operator

Charger Logistics
Brampton, Ontario
07.2022 - Current
  • Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
  • Inspected truck before and after each trip to ensure proper functioning of brakes, lights, wipers, horn and other safety equipment.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Reported any mechanical problems encountered during trips immediately upon return to terminal.
  • Communicated with dispatchers via two-way radio or cellular phone regarding delivery instructions.
  • Ensured that all cargo was properly secured before transport.
  • Delivered goods on time within designated route parameters while maintaining a high level of customer service.
  • Verified accuracy of shipping documents prior to departure from terminal or customer site.
  • Followed regular schedule of pickups for individual customers and groups.
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Responded promptly to traffic delays or detours due to construction or accidents.
  • Followed all applicable laws and regulations governing the transportation of hazardous materials.
  • Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Hooked and unhooked trailers from tractor and converter dollies.
  • Complied with federal Department of Transportation regulations regarding hours-of-service compliance.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.

Dispatcher and logistics assistant

INTERSTATE FREIGHT SYSTEMS
Brampton, Canada
07.2021 - 03.2022
  • Dispatch drivers according the routes and delivery preferences.
  • Keep full track of deliveries.
  • Maintain proper records of shifts and routes.
  • Training new drivers.
  • Coordinate with amazon and drivers regarding deliveries.
  • Brokerage

Dispatcher

Canada courier service
Mississauga, Canada
10.2019 - 07.2021
  • Dispatch drivers according the routes and delivery preferences.
  • Keep full track of deliveries.
  • Maintain proper records of shifts and routes.
  • Training new drivers.
  • Coordinate with amazon and drivers regarding deliveries.
  • Resolve on-road issues and other issues regarding delivery of shipments.
  • Attending calls from amazon and drivers.

Guest Service Leader

Pilot Flying J
Mississauga, Canada
04.2018 - 03.2019
  • Ringing customer purchase using electronic cash register.
  • Ordering, stock merchandising and reaching sales target.
  • Assisting customers with their problems.

Assistant Manager

AXIS Bank Ltd.
, India
12.2016 - 12.2017
  • Always assist customers with product inquiries and ensure that customer is aware of all the promotions.
  • Ensured compliance with all the quality standards.
  • Contributed to the business by achieving sales goals.

Education

Global Business Management -

Humber College
Toronto, ON
12.2019

Bachelors of Commerce -

Punjabi University
Punjab, India
08.2013

Skills

  • Vehicle operation
  • Safety inspections
  • Log maintenance
  • Customer service
  • Regulatory compliance
  • Route planning
  • Communication skills
  • Time management
  • Equipment maintenance
  • Conflict resolution
  • Record keeping
  • GPS applications
  • Troubleshooting
  • Scheduling deliveries
  • Operating hydraulics
  • Interpersonal communication
  • Flexible schedule availability
  • Quantity and quality assessments
  • Clean MVR
  • Accident prevention strategies
  • Air brake certification
  • Tractor-trailer operation
  • Long-haul driving
  • Valid AZ driver's license
  • Clean driving record
  • Assisting customers
  • Patience and perseverance
  • Visual inspection
  • Time management abilities
  • Adaptability and flexibility

Certification

  • Air Brake
  • AZ License
  • Fast Card for interstate travels

Languages

English
Professional
Hindi
Professional
Punjabi
Professional
Urdu
Professional

References

References available upon request.

Timeline

Commercial Truck Operator

Charger Logistics
07.2022 - Current

Dispatcher and logistics assistant

INTERSTATE FREIGHT SYSTEMS
07.2021 - 03.2022

Dispatcher

Canada courier service
10.2019 - 07.2021

Guest Service Leader

Pilot Flying J
04.2018 - 03.2019

Assistant Manager

AXIS Bank Ltd.
12.2016 - 12.2017

Global Business Management -

Humber College

Bachelors of Commerce -

Punjabi University

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NAVJOT SINGH DHANOA