Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Navjot Singh

Montreal,QC

Summary

Resourceful Operations Assistant known for high productivity and efficient task completion. Specialized in inventory management, logistics coordination, and process improvement strategies. Excel in time management, problem-solving, and communication skills, ensuring seamless operations and team collaboration.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Store Operations Assistant

IGA
Montreal, Quebec
01.2025 - Current
  • Review and update operational procedures for warehouse staff monthly, increasing efficiency by 15% through process improvements and streamlined workflows.
  • Handle an average of 20+ customer inquiries daily, resolving issues with a 95% satisfaction rate, contributing to improved customer retention.
  • Provide administrative support to the Store Manager by preparing weekly reports and presentations that improve decision-making and track KPIs, resulting in 10% faster operational reviews.
  • Manage inventory levels across all departments, maintaining optimal stock with less than 2% stockout rate and reducing overstock by 12% year-over-year.
  • Identify operational inefficiencies, proposing and implementing process changes that reduce task completion times by up to 20%.
  • Assist with onboarding and training of 5–10 new employees per quarter, providing hands-on guidance and feedback that shortens onboarding time by 30%.

Forklift Operator

Nature's Touch
Montreal, Quebec
03.2024 - 01.2025
  • Inspected over 30 forklifts weekly before use, preventing equipment-related damage to goods and ensuring 100% operational readiness.
  • Maintained a 98% yard cleanliness rating by consistently keeping the work area clear of debris and obstacles, supporting safety and operational efficiency.
  • Picked, sorted, staged, and scanned up to 500 products per shift, following standard work instructions with 99.5% accuracy and zero inventory errors.
  • Operated forklifts safely for over 1,200 hours with no safety violations or incidents, fully compliant with OSHA and company regulations.
  • Unloaded an average of 15 incoming trucks daily, moving over 20 tons of materials to designated areas with zero product damage.

Education

Some College (No Degree) - DEP Secretarial Studies And Administration

Collège Supérieur De Montréal
Montreal, QC

Skills

  • Process improvement
  • Employee training
  • Team collaboration
  • Communication skills
  • Team building
  • Problem-solving abilities

Languages

English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
French
Elementary

Certification

  • Forklift Operator License
  • Class 5 Driving License

Timeline

Store Operations Assistant

IGA
01.2025 - Current

Forklift Operator

Nature's Touch
03.2024 - 01.2025

Some College (No Degree) - DEP Secretarial Studies And Administration

Collège Supérieur De Montréal

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Navjot Singh