Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Navjot Singh

Orangeville

Summary

Dynamic leader with proven expertise in customer service and leadership qualities honed at SUBWAY® Restaurants. Excelled in enhancing team performance and customer satisfaction through effective problem-solving and clear communication. Demonstrated flexibility and a positive attitude, achieving significant improvements in operational efficiency and staff mentorship.

Overview

3
3
years of professional experience

Work History

Team Member

Popeyes Louisiana Chicken
12.2024 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.

Supervisor

SUBWAY®Restaurants
06.2022 - 09.2024
  • Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
  • Improved customer satisfaction by ensuring consistent quality of food and service.
  • Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
  • Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
  • Hired, trained and mentored staff to meet and exceed high quality standards.
  • Monitored health and safety standards to maintain a clean, safe working environment.
  • Enhanced team performance with regular evaluations and constructive feedback.
  • Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
  • Managed inventory control, reducing waste and optimizing resources allocation.

Education

Bachelors Degree Of Engineering - Electrical Engineering

Visveswaraya Technical University
Karnataka, India
08.2017

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication
  • Flexible schedule
  • Leadership qualities

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Team Member

Popeyes Louisiana Chicken
12.2024 - Current

Supervisor

SUBWAY®Restaurants
06.2022 - 09.2024

Bachelors Degree Of Engineering - Electrical Engineering

Visveswaraya Technical University
Navjot Singh