Sapandeep Kaur
Bedford ,NS
Summary
Proven leader and efficient Assistant Manager at A and W Restaurant, adept in staff supervision and customer relations, significantly enhanced operational efficiency and customer satisfaction. Expert in budgeting and finance, with a knack for mentoring staff and optimizing service quality. Skillfully managed money handling and inventory, ensuring peak performance and fiscal accuracy.
Overview
3
3
years of professional experience
Work History
Assistant Manager
A and W Restaurant
06.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Education
Bussiness -
Lambton College of Applied Arts And Technology
Sarnia, ON04.2021
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Supervision
- Budgeting and finance
- Business Administration
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Timeline
Assistant Manager
A and W Restaurant
06.2021 - Current
Bussiness -
Lambton College of Applied Arts And Technology
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