Navjot Singh
Caledon,ON
Summary
. Highly communicative professional with more than 1 years of expertise as Concierge for high-end hotel chains. Team player provides exceptional guest service. Background in industry positions at luxury resorts where client satisfaction is of utmost importance.
Overview
2
2
years of professional experience
Work History
Concierge
Falcon Security
04.2024 - Current
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Facilitated guest check-in and check-out processes to reduce wait times and increase guest convenience.
Parking Enforcement Officer
Impark Parking
10.2022 - 04.2024
- Enhanced public safety by patrolling assigned areas and enforcing parking regulations.
- Wrote and issues citations or warnings to owners of vehicles.
- Responded to calls in both routine and emergency situations.
- Improved traffic flow through diligent monitoring and enforcement of parking restrictions.
- Collaborated with local law enforcement agencies to address recurrent or problematic parking issues.
Education
Computer Technician - Computer And Engineering Technician Access
St Clair
Mississauga, ON08.2022
Skills
- Customer Service
- Highly Adaptable
- Strong Work Ethic
- Effective problem solving
- Excellent Multitasking
- Proactive attitude
Languages
English
Professional Working
Timeline
Concierge
Falcon Security
04.2024 - Current
Parking Enforcement Officer
Impark Parking
10.2022 - 04.2024
Computer Technician - Computer And Engineering Technician Access
St Clair
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