Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Navjot Singh

Brantford,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proactive Hospitality Worker with in-depth understanding of operational practices and logistics coordination. Proficient in day-to-day operations, catering and event preparations. Successful record of managing budgets, controlling inventory and motivating team members to boost productivity.

Overview

1
1
year of professional experience

Work History

Call Center Representative

Vodafone
Patiala India
07.2023 - 01.2024
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.

Education

Hospitality - Hospitality

Hanson College
Brampton, ON

Skills

  • Problem-solving skills
  • Customer Support
  • Data Entry
  • Customer Service
  • Verbal and written communication
  • Communicating with clients

Languages

English
Professional Working

Timeline

Call Center Representative

Vodafone
07.2023 - 01.2024

Hospitality - Hospitality

Hanson College
Navjot Singh