Impeccable written and verbal communication skills and interpersonal skills, ensuring customer service is delivered with quality throughout the work experience.
Ability to build strong relationships while focusing on tasks assigned at work.
Effectively prioritize tasks in each time frame with a better focus on productivity while working in a team or independently.
Follow all the rules of the code of conduct within the organization.
Adaptable to a difficult situation, evaluating a solution to it while assessing all the root problems making sure a complete analysis of the situation is done.
Show great attention to detail while learning new ways of time management using both online and at-work training modules.
Overview
2
2
years of professional experience
Work History
Produce Associate
Walmart
Brampton, ON
10.2023 - 12.2023
Effectively supported operations of the produce department by taking the lead on key departmental tasks for 8 hours on the high-sales volume day during the summer season while the department was short-staffed, earning recognition from my manager
Systematize the closing of the produce department on weekends by properly cleaning and organizing the backroom and conducting temperature checks which resulted in 100% customer satisfaction
Operate equipment and machines like pallets jacks and balers by carefully following procedures and safety measures resulting in establishing a great sense of responsibility and reduced chances of accidents.
CNC Operator
Jagdeo Agriculture Industries
Dhuri, Sheridan, ON
01.2022 - 07.2023
Operated and maintained CNC machines, ensuring precision and adherence to production specifications
Read and interpreted blueprints, schematics, and technical drawings for accurate machine setup
Programmed and adjusted machine controls, optimizing production efficiency by 15%
Conducted routine inspections and preventive maintenance, contributing to 10% reduction in defects
Collaborated with engineering team to troubleshoot and resolve issues, achieving 10% decrease in defects
Monitored and controlled machine processes, consistently achieving tight tolerances and high-quality production standards
VOLUNTEER
Welcome and Navigation Team October 2023
Open House, Effectively communicated with students and explained details of event
Guided groups of students and parents to designated classrooms inside college.
IT Technician
Cyber Alliance
07.2022 - 05.2023
Installed, supported, and protected Windows Operating System of users
Provided help in creating backups of servers and secured the data for later use
Helped create network layouts as part of different projects under the employer's guidance.
Helped about 50 users to troubleshoot their PC problem.
Education
Computer Systems Technician - Tech Infra & Services
Sheridan College
Sep 2023
NSE 2 - undefined
2022
ITIL 4 Foundation - undefined
2022
IT Helpdesk for Beginners - undefined
2022
Student Leadership Certificate - undefined
2021
Skills
TECHNICAL SKILLS
Proficient in deploying, installing, configuring, supporting and protecting Windows operation systems
Confident in troubleshooting Windows operating systems, applications, hardware, servers and mobile devices
Support basic IT infrastructure and networking
Hands-on experience with Cisco Packet Tracer, switches, routers, internet circuits, and other peripheral devices
Implement basic data backup and recovery methods using OneDrive and external hard drives
Assist in Microsoft Office 365 usage and security
Identify and protect against security vulnerabilities for devices and their network connections
IT Service Management via ITIL 4 Foundation
Timeline
Produce Associate
Walmart
10.2023 - 12.2023
IT Technician
Cyber Alliance
07.2022 - 05.2023
CNC Operator
Jagdeo Agriculture Industries
01.2022 - 07.2023
Computer Systems Technician - Tech Infra & Services