Navjot Singh
Lloydminster,AB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
CAFFEE
02.2021 - 03.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Business Administration General - Business
Lakeland College
Lloydminster, AB12.2023
Skills
- Active Listening
- Attention to Detail
- Dependable and Responsible
- Task Prioritization
- Analytical and Critical Thinking
- Flexible and Adaptable
- Organization
- Public Speaking
- Multitasking Abilities
- Calm Under Pressure
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Customer Service Representative
CAFFEE
02.2021 - 03.2022
Business Administration General - Business
Lakeland College
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