Navjot Singh
Cornwall,PE
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Campbell Care Plumbing, Heating And Air
02.2023 - 08.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Security Guard
Armour Security And Protection Services
05.2022 - 01.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
Janitorial Worker
Bee Clean Building Maintenance
10.2021 - 04.2022
- Swept hard surface floors using broom or push broom dust mop.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Sanitized break area kitchen counters, tables and sinks.
Education
Associate of Arts - Arts
Alexander College
Burnaby, BC07.2023
Skills
- Issue and Complaint Resolution
- Policy and Procedure Adherence
- Attentive and Observant
- Asset Securing
- Guest Services Assistance
- Premises Patrols
- Emergency Management
- Complex Equipment Operation
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Timeline
Customer Service Representative
Campbell Care Plumbing, Heating And Air
02.2023 - 08.2023
Security Guard
Armour Security And Protection Services
05.2022 - 01.2023
Janitorial Worker
Bee Clean Building Maintenance
10.2021 - 04.2022
Associate of Arts - Arts
Alexander College
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