Navjot Sangha
Kamloops,BC
Summary
Detail-oriented and motivated professional with a solid foundation in medical terminology and a passion for healthcare. Skilled in communication, organization, and adapting quickly to new challenges. Seeking a career that complements education and allows application of knowledge in a patient-focused or administrative healthcare setting. Committed to continuous learning, professional growth, and contributing positively to a dynamic team environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail associate
Sportchek
08.2022 - Current
- Customer service.
- Sales.
- Analyzed data in staff meetings.
- Pulled and managed inventory.
- Organized ads.
Medical Office Assistant
Kamloops Physiotherapy
01.2025 - 04.2025
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Updated patient information and insurance details for accurate electronic medical records.
- Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
- Directed patients to exam rooms, , and prepared exam rooms for physician examinations.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Improved patient satisfaction by efficiently scheduling appointments and managing patient records.
Customer service
Tim Horton's
12.2021 - 06.2022
- Took orders.
- Managed the drive thru.
- Made drinks.
- Resolve customer complaints effectively and fulfill requests.
- Handling cash and receiving payments.
- Following proper health and safety protocols.
Receptionist
Evershine Dental
06.2021 - 09.2021
- Answered calls.
- Managed and canceled appointments.
- patient care
- Solved patient problems .
- Maintained orderly front desk.
- Checking patients in and out.
Education
Medical Lab assistant program (open learning)
Thompson Rivers University
Kamloops, BC09-2025
High School -
Westsyde Secondary School
Kamloops, BC06.2024
Skills
- Proficient in bilingual communication
- Customer service
- Retail
- Cash handling
- Quick Learner
- Typing
- Leadership
- Time management
- Patient care
- Medical terminology
Accomplishments
- Achievement and Effort Honor Roll Westsyde Secondary School, Kamloops, BC September 2019 - June 2024
- Class 7 Novice Drivers License ICBC, Kamloops, BC September 2023
- Royal inland hospital auxiliary scholarship Kamloops, bc June 2024
Certification
- Supervised Typing Test (46 NWPM)
(Thompson Rivers University)
- Medical Terminology Certificate
( Thompson Rivers University)
- Intro to electrocardiography certificate
( Thompson Rivers University)
Timeline
Medical Office Assistant
Kamloops Physiotherapy
01.2025 - 04.2025
Retail associate
Sportchek
08.2022 - Current
Customer service
Tim Horton's
12.2021 - 06.2022
Receptionist
Evershine Dental
06.2021 - 09.2021
Medical Lab assistant program (open learning)
Thompson Rivers University
High School -
Westsyde Secondary School
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