Navjot Matharu
Brampton
Summary
Personable Office Administrator with 3 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Cineplex
09.2020 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Office Administrator
V.U.NICS Inc.
08.2023 - 08.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
- Managed accounts payable and receivables.
- Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
- Demonstrated adaptability by learning new software tools and accounting practices, ensuring continued professional development and growth.
Office Administrator
SBE Canada
05.2022 - 07.2023
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
Education
Business Management - Accounting
Niagara College
Welland, None01-2019
Bachelor' of Economics - Economics
S.G.G College
01.2017
Skills
- Administrative support
- Invoice processing
- Bookkeeping
- Account reconciliation
- Accounting software proficiency
- Tax preparation
- Audit support
- Database entry
- Inbound phone call handling
Certification
- Standard First Aid and CPR
- Class G License
- QuickBooks
- Microsoft Excel
- Accounting Fundamentals
- Security Guard License
Personal Information
office admin
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Office Administrator
V.U.NICS Inc.
08.2023 - 08.2024
Office Administrator
SBE Canada
05.2022 - 07.2023
Customer Service Representative
Cineplex
09.2020 - Current
- Standard First Aid and CPR
- Class G License
- QuickBooks
- Microsoft Excel
- Accounting Fundamentals
- Security Guard License
Business Management - Accounting
Niagara College
Bachelor' of Economics - Economics
S.G.G College
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