Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Navjot Kullar

Vancouver,BC

Summary

Highly skilled administrative professional with 3+ years experience in managing administrative tasks for dynamic offices. Proven track record in supervising teams, coordinating communications, overseeing financial processing, improving operational activities and sales.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Office Administrator

Bell Mobility
07.2022 - Current
  • Oversaw administrative tasks in a dynamic office environment, supervising two administrative assistants, contributing to a 15% increase in overall productivity.
  • Streamlined a multi-line phone system, effectively routing calls and delivering messages, leading to significant increase in communication efficiency.
  • Coordinated communication, financial processing, registration, and recordkeeping tasks, resulting in a 30% increase in administrative efficiency.
  • Leveraged advanced administrative and analytical skills to oversee day-to-day operational activities, improving overall operational effectiveness.

Sales Associate

Bell Mobility
01.2022 - 06.2022
  • Developed strong relationships with customers to foster customer loyalty, resulting in a 20% increase in repeat customers.
  • Streamlined inventory management by preparing and organizing merchandise for the sales floor, improving product visibility by 30%.
  • Leveraged comprehensive product knowledge to assist customers in locating items, using store systems to check stock at various locations, and enhanced customer satisfaction by 25%.
  • Resolved customer inquiries and challenges efficiently, promoting relevant products and services, leading to a 15% increase in upsell success rate.

Administrative Office Coordinator

BFGI
06.2019 - 05.2021
  • Managed office schedules and logistics, resulting in improved meeting efficiency; oversaw inventory, reducing office expenditures by 15%.
  • Served as the primary point of contact for internal and external stakeholders, enhancing overall communication while providing comprehensive administrative support.
  • Streamlined office procedures, enhancing overall productivity by 25%, and meticulously maintained up-to-date records and databases.
  • Assisted in planning and execution of office events and functions, ensuring successful operations and fostering high levels of engagement.

Education

Technical Management & Services -

Kwantlen Polytechnic University
Surrey, BC
04.2023

Bachelors in Business Administration -

Baba Farid College of Engineering & Technology
Bathinda, Punjab
05.2021

Skills

  • Office Management & Supervision
  • Administrative & Analytical Skills
  • Effective Written and Verbal Communication
  • Managing Operations and Efficiency
  • Negotiation and Conflict Resolution
  • Microsoft Office & Recordkeeping Proficiency

Certification

  • Security License, Driving License, NCC B Certificate, Serve It Right

Timeline

Office Administrator

Bell Mobility
07.2022 - Current

Sales Associate

Bell Mobility
01.2022 - 06.2022

Administrative Office Coordinator

BFGI
06.2019 - 05.2021

Technical Management & Services -

Kwantlen Polytechnic University

Bachelors in Business Administration -

Baba Farid College of Engineering & Technology

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Navjot Kullar