Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Timeline
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NAVJOT KAUR

Yorkton,SK

Overview

4
4
years of professional experience

Work History

Tim Hortons
01.2024 - Current
  • Makes a positive first impression: smiles, eye contact, tone of voice and thank you.
  • Responds to customers with an appropriate sense of urgency.
  • Suggests products, combos or sizes appropriately.
  • Resolves customer concerns and complaints in a friendly manner.
  • Communicates with the management team regarding service related issues.
  • Responds to requests from customers in a friendly manner.
  • Communicates showcase needs and helps merchandise the product.
  • Keeps the front counter/drive thru area organized, stocked and ready for rush.
  • Ensures that customers receive consistently fast and efficient service.
  • Communicates any production-related issues with the supervisory team.

Sales Associate/Cashier

The UPS Store Canada
01.2022 - 12.2023
  • Deliver outstanding customer service to walk-in customers and telephone inquiries.
  • Take ownership of the customer's shipping problem and offer viable solutions.
  • Maintain a clean and safe working environment.
  • Welcome and identify customer needs.
  • Explain products and services to customers: Printing, designing, Packing and Shipping jobs.
  • Monitor inventory to ensure the product is in stock.
  • Enter and process customer orders.
  • Investigate and resolve customer complaints.

Sales Associate/Cashier

Shoppers Drug Mart
06.2021 - 12.2021
  • Provides excellent customer service and positively engages with all customers
  • Maintains a neat and organized checkout area.
  • Greets all customers and displays warm demeanor
  • Accurately scans or enters product data.
  • Accurately accounts for cash and coupon, lottery, and PC Optimum
  • Asks for the customer's PC Optimum Card during each transaction.
  • Complies with all health and safety regulations.
  • Complies with all store policies and procedures.
  • Ensures the standards of housekeeping and image are maintained.

Education

PG Diploma - Global Business Management

Humber College
Toronto
01.2022

Bachelors Degree - Science (Agriculture)

Chandigarh University
01.2019

Skills

  • Leadership and decision making Problem solving and communication Administrative skills Time management strategies Customer service excellence Courier and postal services

Languages

English
Professional Working

Hobbies and Interests

Internet Surfing, Listening to music, Reading, Traveling and Meeting new people.

Timeline

Tim Hortons
01.2024 - Current

Sales Associate/Cashier

The UPS Store Canada
01.2022 - 12.2023

Sales Associate/Cashier

Shoppers Drug Mart
06.2021 - 12.2021

PG Diploma - Global Business Management

Humber College

Bachelors Degree - Science (Agriculture)

Chandigarh University

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NAVJOT KAUR