Navjot Kaur
Dartmouth,NS
Summary
Dynamic and results-oriented professional with a proven track record at Westgate Lodge, enhancing kitchen efficiency and customer satisfaction. Skilled in food handling safety and exceptional patient communication, I excel in fast-paced environments, demonstrating strong leadership and problem-solving abilities. My commitment to quality service and cleanliness standards stands out, making me a valuable asset to any team.
Overview
2
2
years of professional experience
Work History
Care Giver
Home Instead Senior Care Home
Halifax, NS
11.2024 - 03.2025
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Increased customer satisfaction with prompt and accurate issue resolution, leading dedicated customer service team.
- Excellent communication skills, both verbal
- Follow first in and first out procedures for food items.
- Make sure keep food allergens separate.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Dietary Aide
Westgate Lodge
Belleville, ON
04.2023 - 02.2024
- Verified prepared food met standards for quality and quantity before serving to customers.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
- Use things according to first in and first out method.
- Cleaned and organized kitchen, dining and service areas.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
Education
Business Diploma - Business Accountancy
Loyalist College of Applied Arts And Technology
Belleville04.2023
Skills
- Customer service
- Patient communication
- Cleaning and sanitizing
- Food handling safety
- Flexible schedule
- Patient care
- Daily living assistance
- Basic housekeeping
- Emotional support
Languages
English
Certifications
First Aid & CPR/AED Level C
Class 5 License
Timeline
Care Giver
Home Instead Senior Care Home
11.2024 - 03.2025
Dietary Aide
Westgate Lodge
04.2023 - 02.2024
Business Diploma - Business Accountancy
Loyalist College of Applied Arts And Technology