Navjot Kaur
Calgary
Summary
Professional transportation specialist prepared to excel in coordinating logistical operations. Expertise in route planning, inventory management, and compliance with regulatory standards. Strong focus on team collaboration and achieving results, adaptable to changing needs. Reliable, efficient, and skilled in communication and problem-solving.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
transportation COORDINATOR
Walmart logistics
05.2024 - Current
- Verify all receiving documentation and maintain accuracy at all times (i.e., excel spreadsheets whiteboards etc.)
- Accurately complete and maintain all necessary reports, logs, and forms
- Demonstrate familiarity with characteristics of problem freight
- Work with Logistics Store Support (LSS) to ensure all issues handled within set guidelines and timelines and coordinate freight issues with the appropriate departments to ensure accurate and timely resolution
- Complete a driver’s inbound paperwork for the receiving operation in a timely manner in addition to completing that driver’s POD to allow him a quick turnaround time
- Diligent monitoring of all outbound loads through carrier management, four kites, etc
- And implement recovery options when on-time service to stores is in jeopardy
- Execute holiday planning to ensure high level of service during crucial Walmart events
- Daily creation of a load plan that guarantees on-time performance, increases efficiency, and reduces cost to the business
- Make the routes for different carriers & assign the carriers to different routes
- Monitoring the calls & Radios messages
transportation COORDINATOR
Walmart logistics
10.2022 - 04.2024
Warehouse ASSOCIATE
Walmart logistics
09.2021 - 10.2022
SUPERVISOR
Tim Horton’s
11.2019 - 09.2021
- Resolved customer complaints and adjusted policies to meet changing needs
- Provided ongoing training to address staff needs
- Established and enforced clear goals to keep employees working collaboratively
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives
- Monitored employee productivity to provide constructive feedback and coaching
- Responded to employee concerns or complaints by coordinating with human resources team to solve issues
- Responded to customer questions regarding products, prices and availability
- Reviewed completed work to verify consistency, quality and conformance
- Maintained safe work and collaboration spaces for night employees
- Planned and managed resources to consistently meet production, quality and cost goals
CREW MEMBER
MCDONALD'S
08.2019 - 11.2019
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person
- Prepared quality products while maintaining portion control and presentation within service goal times
- Assisted management with inventory control and stock ordering
- Prepared food for various recipes by washing, peeling and dicing ingredients
- Served food quickly for positive guest experiences
- Explained current promotional information and items to patrons
- Answered customer questions and took orders
- Processed payments and bagged items for customer check out
GENERAL LABOUR
TIFFANY GATE FOODS
06.2018 - 11.2018
- Followed established safety practices when using tools and equipment
- Coordinated farm duties, balancing time and working quickly to achieve targets
- Collected payments and provided accurate change
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Helped customers find specific products, answered questions and offered product advice
- Worked closely with front-end staff to assist customers
- Processed sales transactions to prevent long customer wait times
CUSTOMER SERVICE
BRAR RESTAURANT
03.2018 - 06.2018
- Processed order transactions and handled debit and cash operations
- Maintained dining and food service areas to maximize safety and cleanliness
- Demonstrated accurate cash handling and sales and managed cash debit and credit transactions
- Maintained and clean and tidy dining area, including tables, outdoor patio and condiment stations
- Adhered to food service sanitation guidelines and standards
- Protected staff and customers from infection by cleaning and sanitizing surfaces and equipment
- Welcomed and thanked guests to demonstrate appreciation for patronage
- Verified order accuracy and delivered to guests on-time to promote great service
- Assembled and served meals according to specific guest requirements
Education
IT Project Management -
Canadore College of Applied Arts and Technology
Mississauga, ON08.2019
Mobile Application Developer -
Canadore College of Applied Arts and Technology
Scarborough, ON04.2018
Post Graduate Bachelor’s Degree -
Babe Ke College of Education
12.2017
Bachelor of Science - Computer Science - Computer And Information Systems
Dev Samaj College for Women
04.2016
Skills
- Advanced Microsoft Office Skills
- Persuasive Presentation Skills
- Building Strategic Connections
- Strategic Negotiation Skills
- Versatile Team Member
- Effective Troubleshooting Skills
- Customer Service Excellence
- Quality Management
- Strategic Decision Making
- Engaged Listening Skills
- Proficient Team Management
- Proficient in Resolving Conflicts
- Route planning
- Logistics functions
- Transportation scheduling
- Shipping documentation
- Supply chain coordination
Accomplishments
- Achieved Project management Certification by Athabasca University .
Certification
Project Management Certification, 08/24
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
transportation COORDINATOR
Walmart logistics
05.2024 - Current
transportation COORDINATOR
Walmart logistics
10.2022 - 04.2024
Warehouse ASSOCIATE
Walmart logistics
09.2021 - 10.2022
SUPERVISOR
Tim Horton’s
11.2019 - 09.2021
CREW MEMBER
MCDONALD'S
08.2019 - 11.2019
GENERAL LABOUR
TIFFANY GATE FOODS
06.2018 - 11.2018
CUSTOMER SERVICE
BRAR RESTAURANT
03.2018 - 06.2018
Mobile Application Developer -
Canadore College of Applied Arts and Technology
Post Graduate Bachelor’s Degree -
Babe Ke College of Education
Bachelor of Science - Computer Science - Computer And Information Systems
Dev Samaj College for Women
IT Project Management -
Canadore College of Applied Arts and Technology
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