Summary
Overview
Work History
Education
Skills
Languages
Reference
Timeline
Generic

Navjot Kaur

Kelowna

Summary

Dynamic professional with a proven track record at Tim Hortons, excelling in staff management and customer service. Leveraged strong leadership and process improvement skills to enhance team productivity and elevate customer satisfaction. Committed to fostering a collaborative environment while maintaining high standards of quality and safety.

Overview

6
6
years of professional experience

Work History

Supervisor

Tim Hortons
10.2022 - 02.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

FC Associate

Amazon
01.2020 - 03.2020
  • Followed procedures at all times for personal and team safety.
  • Maintained compliance with company safety policies and called violations to attention of management.
  • Supported warehouse supervisors in daily operations management, meeting deadlines consistently without compromising quality standards.
  • Maintained clean and organized workspaces, adhering to health and safety regulations while maximizing productivity.

Caregiver

Relative Care
01.2018 - 12.2019
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Education

Associate Of Arts -

University Canada West
Vancouver, None
07.2022

High School - Commerce

Guru Nanak School
Doraha, India
03.2018

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Process monitoring and improvement

Languages

English
Professional Working

Reference

Gitash Arora

Timeline

Supervisor

Tim Hortons
10.2022 - 02.2024

FC Associate

Amazon
01.2020 - 03.2020

Caregiver

Relative Care
01.2018 - 12.2019

Associate Of Arts -

University Canada West

High School - Commerce

Guru Nanak School

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Navjot Kaur