Navjot Kaur
Brampton,Canada
Summary
With over 4 years of experience in diverse roles, this candidate has developed a strong foundation in customer service, patient care, and team leadership. As an Accommodation Clerk, Personal Support Worker, and Supervisor, they have demonstrated excellent reporting, administration skills, and the ability to adapt management methods to individual employee's work styles. This professional is committed to applying their food preparation expertise, sound knowledge of nursing processes, and exceptional customer service skills to contribute effectively to their next role.
Overview
2024
2024
years of professional experience
1
1
Certification
Work History
Accommodation Clerk
First Nation Health Authority Hostel
- Documented latest information in computer systems and printed paperwork
- Filled out records, staffing sheets, and patient documents
- Managed incoming calls and directed to appropriate department
Personal Support Worker
Sioux Tower
02.2021 - 06.2023
- Provided personal support at Sioux Tower, Sioux Lookout
- Ensured cleanliness of personal areas for optimal comfort
- Managed weekly grocery shopping, ensuring nutritional needs were met
- Documented vitals and medication accurately in client medical records
- Maintained laundry and household cleanliness, promoting a healthy living environment
- Elevated patient comfort by ensuring a clean living space and timely medication administration
- Observed and reported subtle health changes, enhancing care responsiveness
- Facilitated engaging activities, boosting client morale and mental well-being
Assistant Manager of Operations
Tim Hortons
06.2019 - 01.2022
- Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
- Coordinated with General Manager in different operational issues and promotional activities.
- Mentored new hires, guiding them through their roles while providing ongoing support for professional growth opportunities.
Registered Nurse
Hare Krishna Hospital
06.2016 - 06.2017
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
Education
Post-graduate diploma - Nursing leadership and management
01.2019
Post-graduate diploma - Health care management
01.2018
General nursing and midwife -
Punjab06.2016
Skills
- Team player
- Time management
- Quick learner
- Excellent Customer Service
- Flexible to work various shifts
- Excellent troubleshooting
- Reliable
- Responsible
- Patient care
- Food preparation
- Medicine administration
- Patient bathing
- Emotional support
- Long term care
- Leadership
- Problem-solving
- Reporting
- Writing
- Administration
- Customer complaint handling
- Policy adjustment
- Organizational skills
- Multitasking
- Analytical thinking
- Management
- Supervisory skills
- Interpersonal skills
- Communication skills
- Client orientation
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Safe lifting
- Transferring patients
- Confidentiality
- Inventory control
- Patient screening
- Compassionate care
- Cultural competence
- Nursing process knowledge
- Advanced cardiac life support
Certification
- RN, 11/08/24
- RPN, 11/08/24
- First Aid and CPR certification.
Languages
English
Full Professional
Timeline
Personal Support Worker
Sioux Tower
02.2021 - 06.2023
Assistant Manager of Operations
Tim Hortons
06.2019 - 01.2022
Registered Nurse
Hare Krishna Hospital
06.2016 - 06.2017
Post-graduate diploma - Nursing leadership and management
Post-graduate diploma - Health care management
General nursing and midwife -
Accommodation Clerk
First Nation Health Authority Hostel
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