Navjot Kaur
Surrey,Canada
Summary
Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
year of professional experience
2
2
Certification
Work History
Child's Tutoring
Advance learning
- Provided direction, support and guidance to tutors on a variety of topics.
- Created reports on program performance metrics for senior management review.
- Participated in regular staff meetings and provided updates on program status.
- Developed and implemented strategies for tutor training, development and evaluation.
Customer Service Cashier/ Cook
Finlay's Each beach cafe
White Rock, Canada
02.2024 - 09.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Bussed and reset tables to keep dining room and work areas clean.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Cultivated warm relationships with regular customers.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Obtained cash bank and stocked service bar to prepare for operation.
Education
Associate of Arts - Game And Interactive Media Design
CIRA College
Vancouver01-2025
Bachelor of Science - Math, Physics, Chemistry
Punjabi University Patiala
Punjab, India 01.2019
Skills
- Payment Collection
- Cash Handling
- Customer service
- Customer Complaint Resolution
- Guest Services
- Positive and professional
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Calm Demeanor
- Account Management
- Order coordination
Certification
- Serving It Right
- Food safe
Availability
- Except Monday all days after 12pm
- Available on weekends
- Do nights duties as needed
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeWork Location
On-SiteLanguages
Punjabi
Native language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Timeline
Customer Service Cashier/ Cook
Finlay's Each beach cafe
02.2024 - 09.2024
Child's Tutoring
Advance learning
Associate of Arts - Game And Interactive Media Design
CIRA College
Bachelor of Science - Math, Physics, Chemistry
Punjabi University Patiala
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