Navjot Kuar
Surrey,Canada
Summary
Resourceful and experienced worker offering expertise in customer service, logistics, and file management. Detail-oriented team player with strong organizational skills. Computer-literate professional adapts quickly to new software and programs. Handles multiple priorities simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Operations Clerk
United Parcel Service (UPS)
04.2023 - Current
- Coordinating warehouse releases and managing freight logistics
- Conduct visual inspections to identify damaged or improperly packaged items
- Scanning and maintaining an organized filing system for documents
- Preparing paperwork for shipping and logistics processes
- Preparing proof of deliveries (POD) for missed deliveries
- Provide support to customers and resolve inquiries related to package tracking or delivery issues
- Perform clerical duties and any other duties such as making Time Cards
- Collaborate with coworkers and supervisors to achieve daily package processing goals
- Handled sensitive information with discretion while maintaining strict confidentiality in compliance with company policies and legal requirements.
- Coordinated with team members to ensure timely completion of assigned tasks, addressing any bottlenecks/barriers proactively – driving smooth daily operations within the department.
- Improved customer satisfaction with timely and accurate response to inquiries, addressing concerns promptly and professionally.
- Supported inventory management efforts by accurately tracking stock levels and assisting with order fulfillment processes when needed.
Public Relation Officer
Baba Farid College Bathinda, Punjab
05.2021 - 12.2022
- Develop and maintain relationships with media representatives to promote the college’s activities and achievements
- Write and distribute press releases, news articles, and other media materials to ensure positive coverage of the college
- Organize and manage college events such as open houses, conferences, seminars, and community outreach programs
- Promote events through various channels to maximize attendance and engagement
- Oversee the creation of brochures, flyers, and other promotional materials that represent the college
- Manage and update the college’s social media profiles to engage with current and prospective students and other stakeholders
Staff Supervisor
Revel Space Barnala, Punjab
06.2015 - 04.2021
- Establishing work schedules and procedures and coordinating activities with other work units or departments
- Leading the day-to-day operation of service
- Oversees all aspects of banquet or event, including set up, food presentation, serving and clean up
- Creating budgets and keeping track of income and costs
- Dealing with customers for the right to utilize a venue for a conference, banquet, reception, or other event
- Resolving customer complaints
- Resolving work-related problems and preparing and submitting progress and other reports
Sale Supervisor
Shivaji Hindustan Petroleum Station
07.2012 - 05.2014
- Maintain a database of clients, prospects, partners, and vendors
- Supervising and coordinating sales staff and cashiers
- Authorizing payments and returns of merchandise
- Maintaining specified inventory and ordering merchandise
- Preparing reports regarding sales volumes, merchandising, and personnel matters
- Maintaining sales journal
- Handling complaints and negotiations
- Performing Bank reconciliations
- Performing key holding and managerial duties if required
Education
Master of Business Administration -
University Canada West
03.2024
Bachelor of Education - Economics and Commerce
Punjab University
Chandigarh, Punjab12.2015
Bachelor of Commerce -
Shah Satnam Ji Girls College
05.2012
Skills
- Logistic software proficiency
- Word & Outlook
- Effective Communication
- Ability to work under pressure
- Problem-solving
- Warehouse Operations
- Microsoft Office
- Operational Excellence
- Inventory Tracking
- Documentation processing
- Customer Service
- Time Management
- Multitasking Abilities
- Team Collaboration
References
Available on request
Languages
English
Professional Working
Punjabi
Full Professional
Hindi
Professional Working
Timeline
Operations Clerk
United Parcel Service (UPS)
04.2023 - Current
Public Relation Officer
Baba Farid College Bathinda, Punjab
05.2021 - 12.2022
Staff Supervisor
Revel Space Barnala, Punjab
06.2015 - 04.2021
Sale Supervisor
Shivaji Hindustan Petroleum Station
07.2012 - 05.2014
Bachelor of Education - Economics and Commerce
Punjab University
Bachelor of Commerce -
Shah Satnam Ji Girls College
Master of Business Administration -
University Canada West
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