Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Navjot Kaur

Brampton,Ontario

Summary

Seasoned Associate bringing hands-on experience in business operations and client management. Demonstrates adeptness at fostering strategic partnerships, streamlining processes, and enhancing operational efficiency. Strong communication skills with a knack for problem-solving and team collaboration. Previous work has resulted in improved customer satisfaction and significant process optimizations.

Overview

7
7
years of professional experience

Work History

Associate

Amazon
Brampton, Ontario
08.2021 - Current
  • Sorting and categorizing items, such as stowing items in the bin, by following specific criteria such as size, weight, and product.
  • Meeting productivity standards established by the company.
  • Performing Quality Coach duties, such as providing one-on-one coaching to employees to improve their quality performance and ensuring that they follow company procedures. Coached more than 100 employees till now.
  • Working as a Problem Solver includes identifying problems with products, solving product issues, and ensuring equal distribution of work, and providing training to another Problem Solver. Trained around 8 to 10 problem solvers till now.
  • Following Company standards, policies, and regulatory guidelines to promote a safe working environment.

Assistant Manager

Wendy's
Hinton, Alberta
04.2020 - 06.2021
  • Recruited and trained new employees to meet job requirements. Recruited and trained more than 50 employees.
  • Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.
  • Analyzed business performance data and forecasted business results for upper management.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Managing finances includes responsibilities such as preparing budgets, handling cash flow, and ensuring that financial targets are met.
  • Developed a system for tracking inventory and ordering supplies as needed. During my tenure, waste was reduced to 40% because of tracking the inventory.
  • Resolved customer inquiries and complaints requiring management-level escalation. Always got positive feedback from customers.
  • Planned and chaired team meetings to review business results, communicate new and ongoing priorities, resulting in a 60% sales boost during my tenure.

Security Officer

Garda World
Brampton, ON
09.2017 - 11.2020
  • Reporting any suspicious behaviors and happenings
  • Inspect and patrol the premises regularly
  • Authorize entrance of people and vehicles and monitor surveillance cameras.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.

Education

Data Analyst -

Correlation One - Online

Computer Programming -

St. Lawrence College - Kingston

Skills

  • SQL
  • Python
  • HTML
  • CSS
  • Customer Relationship Management (CRM)
  • Workplace Safety
  • Cash Handling
  • Work Planning and Prioritization
  • Product Inspection
  • Strategy Development
  • Loss Prevention
  • MS Office
  • Process Improvement

References

References available upon request.

Timeline

Associate

Amazon
08.2021 - Current

Assistant Manager

Wendy's
04.2020 - 06.2021

Security Officer

Garda World
09.2017 - 11.2020

Data Analyst -

Correlation One - Online

Computer Programming -

St. Lawrence College - Kingston

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Navjot Kaur