Navjot Kaur
Edmonton ,Canada
Summary
Creative, energetic professional skilled in office administration, business communications, team collaboration and qualitative and quantitative analysis. Proven to bring streamline complicated operations in fast-paced environment. Manages diversified office administrative functions, manage events, offer customer assistance and provide team support.
Overview
6
6
years of professional experience
Work History
Office Administrator/ Receptionist
Macro Truck Sales
Mississauga , Canada
03.2021 - 01.2024
- Coordinated and managed daily administrative operations of the office.
- Organized and maintained filing systems, including electronic databases and records.
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
- Managing and handling Social media on daily basis
- Count and reconciliation of inventory
- Greeted visitors warmly, handled inquiries and provided general information about the company.
- Composed correspondence such as letters, emails, memos, reports and other documents.
- Handling payments and daily transactions by using quick books and maintaining their daily record.
- Create content and design website.
Sales Representative
Furniture Empire
Brampton, Canada
04.2020 - 02.2021
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Generated new sales leads through cold calling and networking activities.
- Conducted market research to identify potential customers and their needs.
- Analyzed customer feedback to improve products and services.
- Maintained accurate records of all sales and prospecting activities.
Guest Service Officer
Plaza Premium Lounge
Mississauga , Canada
12.2019 - 03.2020
- Greeted guests and provided assistance with check-in and check-out procedures.
- Monitored guest satisfaction levels by responding to inquiries, resolving complaints, and addressing concerns in a timely manner.
- Maintained an accurate record of all guest accounts using the computerized system.
- Responded to emergency situations or incidents promptly according to established protocols.
Lounge Assistant
Plaza premium lounge
Mississauga , Canada
11.2018 - 11.2019
- Greeted customers and provided them with information about services available in the lounge.
- Assisted customers to choose appropriate items from the menu.
- Checked customer identification for age verification when serving alcoholic beverages.
- Maintained cleanliness of lounge area, including dusting tables and chairs, wiping down surfaces, and emptying trash cans.
- Performed opening and closing duties such as setting up the bar counter or cleaning up the lounge area at closing time.
Customer Service Representative/ Pizza Maker
New City Pizza
Brampton, Canada
05.2018 - 10.2018
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Preparing pizza dough, sauces, and various toppings, such as tomatoes, peppers, mushrooms, onions, and meats.
- Monitoring inventory and placing orders for more supplies as needed.
- Cleaning workstations before pizza preparation.
- Ensuring that all utensils and cooking equipment are sterilized before each use.
- Plating or packaging pizzas accordingly.
Education
Post Graduate - Marketing Management And Professional Sales
Lambton College
12-2019
Skills
- Report Preparation
- Word Processing
- Telephone reception
- Administrative Support
- Office Supply Management
- Customer Service Management
- Inventory Management
Languages
English
Professional Working
Timeline
Office Administrator/ Receptionist
Macro Truck Sales
03.2021 - 01.2024
Sales Representative
Furniture Empire
04.2020 - 02.2021
Guest Service Officer
Plaza Premium Lounge
12.2019 - 03.2020
Lounge Assistant
Plaza premium lounge
11.2018 - 11.2019
Customer Service Representative/ Pizza Maker
New City Pizza
05.2018 - 10.2018
Post Graduate - Marketing Management And Professional Sales
Lambton College