Navjot Kaur
Surrey,BC
Summary
Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service. Hardworking Daycare Assistant diligent in keeping children safe and secure while promoting learning and meeting basic needs of care. Excellent people and problem-solving abilities with diligent and focused nature. Child-focused with certification in Infant CPR and First Aid. Promotes learning at every age level. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Hotel Front Desk Clerk
Holiday Inn Hotel
10.2020 - 08.2021
- Provided exceptional customer service for a positive guest experience, resulting in repeat business.
- Managed reservations, cancellations, and modifications with accuracy to maintain organized booking records.
- Streamlined check-in and checkout processes to improve efficiency and reduce wait times.
- Maintained an inviting front desk area by keeping it clean, organized, and well-stocked with necessary materials.
- Processed payments accurately while maintaining accountability for cash drawer balances at the beginning and end of shifts.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Used internal software to process reservations, check-ins and check-outs.
- Contacted housekeeping staff and maintenance department to resolve issues with guest rooms.
- Stored guest valuables in safe and individual boxes for security.
Fashion Associate
Walmart
08.2021 - Current
- Enhanced customer satisfaction by providing personalized fashion advice and product recommendations.
- Increased sales through effective up-selling and cross-selling of complementary items.
- Managed inventory and ensured proper stock levels for high-demand products.
- Assisted in visual merchandising, creating eye-catching displays to attract customers.
- Developed creative solutions for challenging situations involving customer complaints or returns while maintaining a professional demeanor at all times.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Ecea
North Point Childcare
03.2024 - Current
- Enhanced child development by implementing age-appropriate activities and learning experiences.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Supported the emotional well-being of children by providing nurturing care and addressing individual needs.
- Contributed to positive parent-teacher relationships through effective communication and regular updates on children''s progress.
- Created engaging sensory-based activities that stimulated cognitive development in young learners.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Maintained clean, neat and hazard-free areas to protect kids, personnel
- Assisted in potty training and toilet hygiene.
Education
Associate Of Arts - Arts
Coquitlam College
Coquitlam, BC12.2022
Skills
- Fluent in Language
- Supervision and leadership
- Troubleshooting
- Team Management
- Organizational Skills
- Teamwork and Collaboration
- Public Speaking
- Customer Service
- Decision-Making
- Verbal Communication
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional
Timeline
Ecea
North Point Childcare
03.2024 - Current
Fashion Associate
Walmart
08.2021 - Current
Hotel Front Desk Clerk
Holiday Inn Hotel
10.2020 - 08.2021
Associate Of Arts - Arts
Coquitlam College
Similar Profiles
Carlos Ruben MontanezCarlos Ruben Montanez
Maintenance Engineer at Holiday Inn Hotel Renamed to Hampton InnMaintenance Engineer at Holiday Inn Hotel Renamed to Hampton Inn
Monica LemaluMonica Lemalu
Customer Relations Representative at Holiday Inn HotelCustomer Relations Representative at Holiday Inn Hotel
Kelsey DahringKelsey Dahring
Housekeeper at Holiday Inn Hotel SandtonHousekeeper at Holiday Inn Hotel Sandton
Bernard Junior LungaBernard Junior Lunga
Barista at HOLIDAY INN HOTELBarista at HOLIDAY INN HOTEL
Ahmad RafaqatAhmad Rafaqat
Front-Line Team Member / Cook at Popeyes Louisiana KitchenFront-Line Team Member / Cook at Popeyes Louisiana Kitchen