Navjot Kaur
Saint John,NB
Summary
Hardworking individual seeking employment. Bringing forth a motivated attitude and a variety of powerful skills. Committed to utilizing my skills to further the mission of a company. Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients. Adept in general accounting and finance transactions. Dedicated to identifying customer needs and delivering effective solutions to all problems. Excellent time management skills combined with a superior knowledge of the customer service industry. Bilingual, hardworking, and ready to join my next team.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Food Service Supervisor
Tim Hortons
07.2023 - Current
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Enhanced customer satisfaction by efficiently managing food service operations and maintaining a clean environment.
- Ordered new supplies and food to maintain service levels.
- Monitored food quality and service levels to maximize kitchen and dining area performance.
- Established and managed team schedules and shift assignments.
Cashier
Mary Brown's Restaurant
07.2022 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Supervisor
Tahinis Mediterranean Restaurant
08.2021 - 10.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
Picker Packer
Olde York Chips Factory
10.2019 - 07.2021
- Scanned packages and boxes and moved to loading dock for shipment.
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
Education
Diploma In Business -
St Clair
Toronto, ON04.2021
Skills
- Staff Supervision
- Kitchen staff coordination
- Staff Leadership
- Food Preparation
- Schedule Management
- Food Safety Compliance
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
Food Handling
Timeline
Food Service Supervisor
Tim Hortons
07.2023 - Current
Cashier
Mary Brown's Restaurant
07.2022 - 10.2022
Supervisor
Tahinis Mediterranean Restaurant
08.2021 - 10.2022
Picker Packer
Olde York Chips Factory
10.2019 - 07.2021
Diploma In Business -
St Clair
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