Navjot Kaur
Brampton,ON
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Caregiver Worker
Private Care
02.2018 - 03.2024
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
Home Support Worker
Private Care
10.2016 - 01.2018
- Enhanced client comfort by providing personal care services such as bathing, grooming, and dressing.
- Improved independence and quality of life for clients through assistance with daily living tasks.
- Monitored vital signs and reported health concerns to healthcare professionals in a timely manner.
- Developed trusting relationships with clients, establishing rapport and open communication.
Staff Nurse
Hospital
06.2015 - 09.2016
- Enhanced patient care by implementing evidence-based nursing practices and protocols.
- Reduced medication errors through meticulous charting and double-checking dosages.
- Collaborated with interdisciplinary team members for comprehensive patient assessments and treatment plans.
- Improved patient satisfaction scores by providing empathetic, compassionate care to diverse populations.
Education
Bachelor of Science - Nursing
Punjab University
India 06.2015
Skills
- Time-management
- Public Speaking
- Puncuality
- Product Knowledge
- Interpersonal Communication
- Analytical Thinking
- Social Perceptiveness
- Task Prioritization
Languages
English
Professional Working
Certification
First Aid
Timeline
Caregiver Worker
Private Care
02.2018 - 03.2024
Home Support Worker
Private Care
10.2016 - 01.2018
Staff Nurse
Hospital
06.2015 - 09.2016
Bachelor of Science - Nursing
Punjab University
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