Navjot Kaur
Fort Frances,ON
Summary
Knowledgeable Food Service Supervisor keeps teams working smoothly and efficiently. Proficient in team leadership, schedule management and inventory coordination. Proven history of innovative management and detail-oriented work. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Food Service Supervisor
Tim Hortons
08.2021 - Current
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Enhanced customer satisfaction by efficiently managing food service operations and maintaining a clean environment.
- Boosted employee morale by providing ongoing training, support, and performance feedback to staff members.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Promoted a positive work culture that encouraged teamwork resulting in an uptick in employee retention rates.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Post Office Assistant
Canada Post
05.2021 - 08.2021
- Assisted customers in selecting appropriate shipping services based on their needs, resulting in increased revenue.
- Continuously updated knowledge on postal regulations, policies, and best practices to ensure compliance and maintain high levels of service quality.
- Coordinated bulk mailings efficiently while adhering to postal guidelines for packaging standards and postage rates.
- Provided comprehensive training for new hires, fostering a supportive learning environment for professional growth.
- Enhanced customer satisfaction by efficiently handling postal transactions and inquiries.
- Managed the processing of incoming mail, ensuring accurate sorting, scanning, and distribution within designated timeframes.
- Contributed to workplace safety by maintaining clean facilities and promptly addressing any potential hazards or concerns.
- Streamlined package sorting and distribution processes for timely mail delivery.
- Weighed mail and computed pricing amounts.
- Provided service and sales to walk-in customers.
Education
Bachelor of Science - Computer Engineering Technician
Northern College of Applied Arts And Technology
Scarborough, ON04.2021
Skills
- Staff Supervision
- Kitchen staff coordination
- Staff Leadership
- Food Preparation
- Customer Service
- Operations Management
- Team Collaboration
- Data Entry Software
- Work Station Assignments
- Process Monitoring and Improvement
Languages
English
Professional Working
Punjabi
Native or Bilingual
Timeline
Food Service Supervisor
Tim Hortons
08.2021 - Current
Post Office Assistant
Canada Post
05.2021 - 08.2021
Bachelor of Science - Computer Engineering Technician
Northern College of Applied Arts And Technology
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