Navjot Kaur
8685 Dogwood Cresent, Niagara Falls,ON
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
Work History
Cashier
Souvenir Mart
11.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
Food Server
Black Hub
11.2022 - 05.2023
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
- Contributed positively to team morale through effective communication and cooperation with coworkers.
- Assisted in training new servers, sharing best practices for excellent customer service.
- Streamlined order-taking process for faster service and increased table turnover rate.
- Documented orders accurately to track sales and properly bill guests.
- Implemented time management strategies to optimize efficiency during peak hours without compromising the quality of service provided to patrons.
- Learned and followed local alcohol laws to keep restaurants compliant with laws and regulations.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Checked guests' identification before serving alcoholic beverages.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Education
High School Diploma -
Niagara College
Welland, ON04.2025
High School Diploma -
Central Board of Secondary Education
Delhi03.2022
Skills
- Customer Service
- Work Ethics and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Cleaning and sanitizing
- Reliability and punctuality
- Basic Math Competence
- Positive Attitude and Energy
- Team Oriented
- Working Quickly
- Productivity and Efficiency
- Interpersonal Skills
- Order Packaging
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Cashier
Souvenir Mart
11.2023 - Current
Food Server
Black Hub
11.2022 - 05.2023
High School Diploma -
Niagara College
High School Diploma -
Central Board of Secondary Education
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