Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.
Overview
4
4
years of professional experience
Work History
Team Member
Dollar store
Calgary, AB
10.2019 - 12.2021
Provided customer service support to ensure satisfaction.
Received, processed, and stocked merchandise in accordance with store policies.
Organized inventory shelves for easy access and maintenance of stock levels.
Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Operated cash registers to process payments from customers.
Collaborated with team members to maximize productivity and efficiency.
Store Manager
Pizza Hut
Calgary, AB
09.2019 - 02.2024
Conducted daily store operations, including opening and closing procedures and cash handling.
Monitored inventory levels and placed orders to restock shelves.
Developed strategies to maximize sales and profitability.
Established customer service standards and monitored staff compliance.
Resolved customer complaints in a timely manner.
Recruited, trained and supervised new employees.
Ensured compliance with safety regulations and company policies.
Maintained accurate records of employee performance reviews.
Created weekly work schedules for store personnel.
Education
Bachelor of Commerce - Commerce And Business Administration
Punjab University
India
04-2017
Some College (No Degree) - Medical Office Assistant
Bay River College
Calgary, AB
Skills
Customer Service Management
Employee Training
Team Development
Supply Ordering
Operations Management
Shift Scheduling
POS Systems
Retail Inventory Management
Problem-Solving
Languages
English
Native/ Bilingual
Hindi
Full Professional
Punjabi
Native/ Bilingual
References
References available upon request.
Timeline
Team Member
Dollar store
10.2019 - 12.2021
Store Manager
Pizza Hut
09.2019 - 02.2024
Bachelor of Commerce - Commerce And Business Administration
Punjab University
Some College (No Degree) - Medical Office Assistant