Navjot Gill
Brampton,ON
Summary
Versatile and results-oriented professional with experience at Iron Shark Constructions Pvt. Ltd., adept in power tool operation and maintaining a positive attitude under pressure. Demonstrated success in enhancing customer satisfaction and improving warehouse efficiency by skillfully managing time and adhering to safety practices. Proven ability to deliver high-quality installations and resolve customer inquiries effectively.
Experienced with various installation techniques and equipment. Utilizes problem-solving abilities to address challenges and ensure project success. Knowledge of industry standards and practices, ensuring high-quality and safe installations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Rack Installer
Iron Shark Constructions Pvt. Ltd
08.2024 - Current
- Laid out materials and system components to prepare for installation.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Calculated materials and time needed for each job.
- Ensured high-quality results by consistently following manufacturer specifications during installations.
- Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
- Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
- Expedited installation times with efficient scheduling and coordination of resources.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Customer Service Representative
Easy Day Store
07.2022 - 06.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and company alike.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Investigated and resolved customer inquiries and complaints quickly.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Forklift Operator
Vision India Services Pvt. Ltd.
08.2017 - 05.2019
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing risk of accidents or injuries.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Education
Bachelor in Computer Applications - Computer Applications Development
Punjabi University
Punjab, India07-2022
Diploma in Electrical Engg - Electrical Engineering
Thapar Polytechnic College
Punjab, India06-2017
Skills
- Attention to detail
- Time management
- Positive attitude
- Power tool operation
- Following safety practices
- Pre-installation site prep
Languages
English
Professional Working
Certification
Certification
- Ontario Driver's License
- [Forklift,Counter Balance,Reach Truck,Dock Stocker,Order Picker,Walkie Rider,Fall Arrest,Scissor Lift][ Freeway Truck& Forklift Training Academy INC.] [2024/08/05]
- [Working At Heights][Worksite Safety][2024/10/26]
Timeline
Rack Installer
Iron Shark Constructions Pvt. Ltd
08.2024 - Current
Customer Service Representative
Easy Day Store
07.2022 - 06.2023
Forklift Operator
Vision India Services Pvt. Ltd.
08.2017 - 05.2019
Certification
- Ontario Driver's License
- [Forklift,Counter Balance,Reach Truck,Dock Stocker,Order Picker,Walkie Rider,Fall Arrest,Scissor Lift][ Freeway Truck& Forklift Training Academy INC.] [2024/08/05]
- [Working At Heights][Worksite Safety][2024/10/26]
Bachelor in Computer Applications - Computer Applications Development
Punjabi University
Diploma in Electrical Engg - Electrical Engineering
Thapar Polytechnic College
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