NAVJOT DHILLON
St. John's,NL
Summary
Hardworking production assembly team member offering significant background in Electronics Manufacturing Company. Successfully aligning output with quality and performance targets. Highly organized approach reducing errors and materials waste through proactive controls. Team-oriented professional with demonstrated time management, prioritization and decision-making skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
SMT Machine Operator
CREATION TECHNOLOGIES
08.2022 - 08.2023
- Comply with company's standards of ESD, IPC-A-610, work instructions and ISO procedures and policies
- Mount components such as transformers, resistors, capacitors, integrate circuits and sockets on panel or print circuit board
- Determining the work procedures by reading blueprints,diagrams,assembly documents,schematics drawings
- Use manual/semi-automatic/automatic solder paste stencil machines, reflow oven, and conveyors.
- Follow 5S and Safety guidelines
- Operating setup and tear down machines also.
- Trained new employees in assembly skills to improve team production levels.
- Assembly tasks such as potting, cleaning, gluing, coating and epoxy bonding
- Maintaining all the machines and equipment on production floor as per ISO standards.
- Provide leadership in the absence of the Team.
- Set up machining, performed required maintenance and made adjustments to machines.
- Conducted routine inspections to check quality and compliance with established specifications.
- Prepared, calibrated, and monitored production levels to achieve targets.
- Labeled components and monitored use to keep accurate records.
Customer Service Representative – ECOMMERCE(PT)
Majorel
08.2022 - 11.2022
- Provides order support to customer via phone, chat and email
- Respond to general questions and facilitate problem resolution
- Provide information, product recommendations and complete sales based on identified customer needs
- Recommend products and sell/up sell as appropriate
- Provide complete resolutions to customers through process adherence, including internal/external client documentation.
- Handled customer inquiries and suggestions courteously and professionally.
Packaging Line Operator
Boulart Bread Factory
10.2020 - 06.2022
- Inspected products before packaging to prevent shipping defective and damaged goods to customers.
- Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
- Labeled, recorded, and inspected packaging to prepare for shipment or storage.
- Proved successful working within tight deadlines and a fast-paced environment.
- Operated tape machines, scales and label printers to package items correctly.
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
BUSINESS DEVELOPMENT ASSOCIATE
STORM OVERSEAS EDUCATION
03.2018 - 02.2020
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability
- Scheduled and implemented product promotions in accordance with available inventory and staff resources
- Negotiated, prepared and signed contracts with clients
- Represented company and promoted products at conferences and industry events
- Maintaining database of company on excel sheets, transactions of company
- Training personnel and helping team members develop their skills
- Communicated with local organizations to build networks and develop leads.
- Engaged with customers to build business relationships.
OPERATIONAL /TECHNICAL SUPPORT ADVISOR
WEBBERZ EDUCOMP LTD
09.2017 - 02.2018
- Problem Solving and time management during jobs assigned
- Involved in teamwork for smooth functioning and development of organization
- Created and updated records and files to maintain document compliance
- Translated information into electronic forms by compiling and sorting data
- Respond to customer service calls, analyze, diagnose and resolve any problems or concerns
- Take ownership of customer issues through to resolution or escalation while providing accurate and prompt feedback both to the customer and teammates.
- Reviewed technical guidelines to verify compliance with information security standards and best practices.
Education
PG Diploma - Supply Chain Management
CDI College
Montreal, QC05.2022
Masters - Business Economics Honors
Guru Nanak Dev University
INDIA04.2016
Bachelors - Information Technology
Guru Nanak Dev University
INDIA04.2013
Skills
- Assembly Line Operations
- Electrical Diagnostics
- Supply Chain Distribution
- Microsoft Office,Data Entry
- Part Inspections
- Blueprint Reading
- Schematic Interpretation
- Problem-Solving
- Business Operations
- Worksite Safety
- Teamwork and communication
Accomplishments
Project on supply chain management
IPC -610 certified
Languages
English
Full Professional
Certification
IPC 610 , Dalsa workmanship
Timeline
Customer Service Representative – ECOMMERCE(PT)
Majorel
08.2022 - 11.2022
SMT Machine Operator
CREATION TECHNOLOGIES
08.2022 - 08.2023
Packaging Line Operator
Boulart Bread Factory
10.2020 - 06.2022
BUSINESS DEVELOPMENT ASSOCIATE
STORM OVERSEAS EDUCATION
03.2018 - 02.2020
OPERATIONAL /TECHNICAL SUPPORT ADVISOR
WEBBERZ EDUCOMP LTD
09.2017 - 02.2018
PG Diploma - Supply Chain Management
CDI College
Masters - Business Economics Honors
Guru Nanak Dev University
Bachelors - Information Technology
Guru Nanak Dev University
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