Navjoban Singh
Surrey,BC
Summary
Personable and reliable with strong commitment to providing excellent customer service and maintaining positive shopping experience. Knowledgeable in handling transactions and managing customer inquiries efficiently. Delivers welcoming environment aimed at enhancing customer satisfaction and loyalty.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Canco Petroleum
05.2023 - Current
- Greeting customers entering store and responds promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Learned duties for various positions and provided backup at key times.
General Clerk (Part-time)
Save-On Foods
05.2022 - 10.2022
- Ensured product shipment was broken down according to the product departments
- Stocked shelves with the correct product and made them readily obtainable
- Assisted customers in selecting the most appropriate product based on their needs
Education
Post-Baccalaureate Diploma - Finance
Douglas College
New Westminster, 04-2024
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Customer Service Cashier
Canco Petroleum
05.2023 - Current
General Clerk (Part-time)
Save-On Foods
05.2022 - 10.2022
Post-Baccalaureate Diploma - Finance
Douglas College
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