Navjinder T
Edmonton,AB
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Shift Manager I
Opa Of Greece
Edmonton, AB
08.2021 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
Sanitation Crew Member
Chartwell Retirement Residences
St. Albert, AB
05.2020 - 06.2021
- Maintained a sanitary environment with daily inspections and timely maintenance of assigned areas.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Maintained neat, clean and sanitized work areas.
Cook's Assistant
Joeys Restaurant
Edmonton, AB
02.2020 - 03.2020
- Worked with chef to prepare daily food specials and other supplies.
- Followed recipes closely for consistent taste, quality and presentation.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Prepared food orders to support waitstaff and other team members.
- Placed orders to restock items before supplies ran out.
Education
Business Administration Diploma - Business Administration
NorQuest College
Edmonton, AB06.2021
Skills
- Cash Handling
- Decision-Making
- Customer service focus
- Employee Training
- Staff Motivation
- Opening and closing procedures
- Punctual and Reliable
- Energetic and Enthusiastic
- Relationship Building
- Team Development
Languages
English
Professional Working
Timeline
Shift Manager I
Opa Of Greece
08.2021 - Current
Sanitation Crew Member
Chartwell Retirement Residences
05.2020 - 06.2021
Cook's Assistant
Joeys Restaurant
02.2020 - 03.2020
Business Administration Diploma - Business Administration
NorQuest College