Summary
Overview
Work History
Education
Skills
Timeline
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Navjeewan Kaur

Brampton,Canada

Summary

Experienced Warehouse Retail Associate with over a 1 year in high-end retail environments. Recognized for exceptional customer service, and sales growth. Enthusiastic and driven, with a strong passion for the retail industry. Seeking to leverage my expertise and energy to contribute to a leading luxury retailer’s success.

Overview

6
6
years of professional experience

Work History

Warehouse Associate

TSC Warehouse
02.2024 - Current
  • Assist an average of 50 to 70 customers per day
  • Organize and maintain inventory, including stocking shelves, rotating products, and conducting regular inventory counts
  • Maintain accurate records of shipments, inventory, and any discrepancies
  • Complete and file necessary paperwork and data entry tasks as required
  • Work closely with other warehouse staff, supervisors, and management to ensure smooth operations
  • Address any issues or questions related to orders or shipments promptly and professionally
  • Assist in resolving customer complaints or concerns as needed

Customer Service Representative

01.2019 - 01.2023
  • Manage a large amount of incoming phone calls
  • Handle incoming calls, emails, or chat inquiries from customers
  • Assist with order placement, modifications, and cancellations
  • Process returns, exchanges, and refunds according to company policies
  • Follow up with customers to ensure their issues have been resolved to their satisfaction

Education

B. Tech - Food Engineering

Guru Nanak Dev University
01.2019

Skills

  • Attention to Detail
  • Communication Skills
  • Customer Services
  • Merchandising
  • Time Management
  • Strategic thinking

Timeline

Warehouse Associate

TSC Warehouse
02.2024 - Current

Customer Service Representative

01.2019 - 01.2023

B. Tech - Food Engineering

Guru Nanak Dev University

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Navjeewan Kaur