Prabhjot Singh
Surrey,BC
Summary
Skilled in navigating complex technical environments with a solid background as a Computer User Support Specialist. Possess strong troubleshooting capabilities and adept at providing solutions to enhance system functionality and user satisfaction. Demonstrated ability to communicate effectively with users, ensuring understanding and proper use of software and hardware. Improved help desk response times and user experience through proactive support and training initiatives.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cyber Security Support Technician (Intern)
Log(N) Pacific
05.2024 - Current
- Implement secure cloud configurations using Azure Private Link, Network Security Groups, Microsoft Defender for Cloud, and Azure Regulatory Compliance for NIST 800-53, PCI DSS, and HIPAA/HITRUST, resulting in a 100% reduction in security incidents over the same time interval
- Troubleshoot and support Microsoft Azure services, including Microsoft Sentinel (SIEM), Virtual Machines, Azure Monitor, and Azure Active Directory, resolving X number of issues per week on average
- Develop KQL queries to support Log Analytics workspace and Microsoft Sentinel, resulting in X number of new SIEM dashboards and workbooks
Sales Associate
Sea to Sky Hotel Liquor Store
01.2024 - Current
- Assist customers in selecting products, offer advice on different beverages, and ensure a positive shopping experience
- Restock shelves, manage product displays, and ensure that products are organized and easy to find
- Process payments through the point-of-sale system, handle cash and cards, and verify the legal age of customers purchasing alcohol
Security Officer
IGuard Security
10.2023 - Current
- Patrol designated areas, monitor security cameras, and keep an eye on any suspicious activity to prevent theft, vandalism, or other illegal actions
- Manage entry points, verify the identity of visitors, and ensure only authorized personnel have access to restricted areas
- Respond to emergencies, such as medical situations, security breaches, or disturbances, and report incidents to the appropriate authorities or management
Sales Associate
Squamish Liquor Store
10.2020 - 10.2023
- Customer Assistance: Guide customers in choosing beverages, answer product-related questions, and provide excellent service to enhance their shopping experience
- Product Restocking: Ensure shelves are consistently stocked with the right products, maintain orderly displays, and manage stock levels to meet customer demand
- Transaction Processing: Handle payments accurately at the register, manage cash and card transactions, and enforce legal age requirements for alcohol purchases
Education
Associate of Science - General Studies
Kwantlen Polytechnic University
01.2019
Skills
- Microsoft Office Suite
- Help Desk
- Azure
- Network Security Groups
- Performance optimization
- Operating systems
- Microsoft office specialist (MOS) expert
- Firewalls
- ACLs (Access Control Lists)
- Virtual Machines
- Virtual Networks
- Cloud Computing
- Active Directory
- Customer service
- Verbal and written communication
- Systems analysis
- Decision-making
- Microsoft office specialist (MOS) master
- File Permissions
- Windows 10
- SIEM
- Sentinel
- KQL
- Cryptography
Certification
- Comptia Security+
- Cybersecurity Analyst (LeveldCareers)
- Google Cyber Security Professional Certificate
- BST- Basic Security Training
- Class 5 Driver's License
Projects
Implementing a SOC and Honeynet in Azure, github.com/prinxenadana/Cloud-SOC, Azure Virtual Machines, Microsoft Sentinel (SIEM), Log Analytics, KQL, NIST SP 800-53, Entra ID Home Lab Active Directory, Windows Server 2019, Windows 10, Powershell Script, Oracle Virtualbox OpenVAS vulnerability Scanner, Azure Virtual Machines, Docker, Credentialed Scans (Windows)
References
Josh Madakor, CISSP, Owner, Cybersecurity Instructor, LOGN Pacific, josh@lognpacific.com, 425-319-0021, 6817 208th St SW Unit 5761, Lynnwood, WA, 98046
Skills And Technologies
- Microsoft Office Suite
- Help Desk
- Azure
- Network Security Groups
- Firewalls
- ACLs (Access Control Lists)
- Virtual Machines
- Virtual Networks
- Cloud Computing
- Active Directory
- File Permissions
- Windows 10
- SIEM
- Sentinel
- KQL
- Cryptography
Timeline
Cyber Security Support Technician (Intern)
Log(N) Pacific
05.2024 - Current
Sales Associate
Sea to Sky Hotel Liquor Store
01.2024 - Current
Security Officer
IGuard Security
10.2023 - Current
Sales Associate
Squamish Liquor Store
10.2020 - 10.2023
Associate of Science - General Studies
Kwantlen Polytechnic University
Similar Profiles
Mitchell LaBudaMitchell LaBuda
CyberSecurity Support at Log(N) PacificCyberSecurity Support at Log(N) Pacific
Victoria LiuVictoria Liu
Cybersecurity Support Engineer (Intern) at Log(N) PacificCybersecurity Support Engineer (Intern) at Log(N) Pacific
Jahi HallJahi Hall
Cyber Security Support Analyst (Intern) at Log(N)PacificCyber Security Support Analyst (Intern) at Log(N)Pacific
Jagjit KaurJagjit Kaur
Assistant Accountant at CA Satish Kumar GuptaAssistant Accountant at CA Satish Kumar Gupta
RAZIYA JAMALRAZIYA JAMAL
Divisional Awards Administrator at RCMP - "E" DivisionDivisional Awards Administrator at RCMP - "E" Division