Summary
Overview
Work History
Education
Skills
Timeline

Navjeet Kaur

Brampton,Ontario

Summary

Dedicated Security Supervisor skilled in providing exceptional security monitoring, including knowledge of surveillance protocols and CCTV equipment. Focused and detail-oriented with a proven history of mitigating risks and utilizing reasoned decision-making in high-pressure situations. Successful at patrolling grounds, monitoring feeds and observing individuals to look for signs of unwanted or criminal activity. Strong observational skills with disciplined mentality and unparalleled integrity.

Overview

8
8
years of professional experience

Work History

Security Site Supervisor

Elite Residential
09.2022 - 07.2023
  • Developed improved training methods with focus on public safety and officer awareness
  • Advised security team and conducted investigations of significant threats and loss of misappropriation of assets
  • Upheld strict security and safety procedures to protect business from financial loss due to theft or careless mismanagement
  • Managed team schedules to provide effective security coverage for building needs
  • Wrote and submitted daily reports on security team operations
  • Provided guidance to security staff on appropriate courses of action for diverse situations
  • Removed unauthorized persons from faculty grounds
  • Analyzed and investigated all incidents alongside functional management and security supervisors
  • Demonstrated commitment to public safety by patrolling events and well-populated establishments
  • Screened vendors and contractors before granting access to restricted areas within the site
  • Assessed ongoing risk factors and suggested improvements to senior management
  • Recorded incident report with detailed accounts of occurrence
  • Supervised ground, employees entrances and exits, security officers on duty.

Security Supervisor

Metro Protective Security
01.2019 - 01.2022
  • Developed improved training methods with focus on public safety and officer awareness
  • Advised security team and conducted investigations of significant threats and loss of misappropriation of assets
  • Upheld strict security and safety procedures to protect business from financial loss due to theft or careless mismanagement
  • Managed team schedules to provide effective security coverage for building needs
  • Wrote and submitted daily reports on security team operations
  • Provided guidance to security staff on appropriate courses of action for diverse situations
  • Removed unauthorized persons from faculty grounds
  • Analyzed and investigated all incidents alongside functional management and security supervisors
  • Demonstrated commitment to public safety by patrolling events and well-populated establishments
  • Screened vendors and contractors before granting access to restricted areas within the site
  • Assessed ongoing risk factors and suggested improvements to senior management
  • Recorded incident report with detailed accounts of occurrence
  • Supervised ground, employees entrances and exits, security officers on duty.

Security Officer

Metro Protective Security
01.2018 - 01.2019
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints
  • Oversaw daily monitored and patrolled buildings, grounds, and work sites
  • Supervised creation and validation or anti-terrorism plans on all ships
  • Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety a top priority
  • Reviewed camera and system feeds and alerted proper respondents regarding discrepancies
  • Protected facilities and property guests by regularly circulating premises and monitoring surveillance needs
  • Executed security rules and procedures calmly and promptly escorted non-compliant individuals out of the building
  • Guided periodic property safety inspections and oversaw remedial action of potential hazards
  • Checked identification of all persons entering and exiting the facility to eliminate unauthorized visitors
  • Patrolled and monitored premises on foot, bicycle, or vehicle
  • Inspected suspicious activities and monitored premises for criminal acts and rule infractions
  • Contracted law enforcement in case of unauthorized persons, documents, and materials
  • Checked and verified photo identification prior to granting facility access
  • Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas
  • Authorized entrance papers and granted or denied entrance to the building
  • Participated in staff meetings, staff events, and professional development activities
  • Identified violators and escorted departing personnel to guard against theft of property
  • Operated scanning equipment to view internal structures of luggage, purses, and other bags to check for prohibited items
  • Secured personal and company goods against robbery and vandalism and illegal entry
  • Monitored employee activities, confirming compliance with security regulations
  • Reported irregularities such as fire and safety hazards to maintenance
  • Warned offenders about rule infractions and violations and verbally evicted violators from premises
  • Reviewed both security camera footage and live feeds to spot trespassers and criminal activity
  • Reported suspicious activities and persons to law enforcement.

Store Supervisor

Freedom Mobiles
01.2016 - 01.2018
  • Effective communicator when discussing issues and answering questions with customers on the phone
  • Skilled at operating customer service computer software and reservation system technology, such as Salesforce or The Raiser’s Edge
  • Ability to stay friendly and calm, even when a customer is irate and demanding unreasonable requests
  • Strong ability to lead and motivate a team of workers by setting high expectations and treating everyone with respect
  • Exceptional ability at providing top customer service and anticipating customer needs based on knowledge and experience in the industry
  • Answered calls, assisted customers, and submitted reservation requests for a popular cruise line
  • Listened to customer complaints over the phone and developed solutions to help fix problems or keep the customer happy when appropriate
  • Recruited to be a customer service supervisor after demonstrating strong performance and an excellent commitment to quality as a representative.

Education

  • Bachelors in science
  • Diploma in business

Skills

  • CCTV Monitoring
  • Daily incident reporting
  • Safety and security regulations
  • Windows XP proficiency
  • Security officer development
  • File and records management
  • Staff Management
  • Customer Service
  • Data entry
  • Ms office

Timeline

Security Site Supervisor - Elite Residential
09.2022 - 07.2023
Security Supervisor - Metro Protective Security
01.2019 - 01.2022
Security Officer - Metro Protective Security
01.2018 - 01.2019
Store Supervisor - Freedom Mobiles
01.2016 - 01.2018
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Navjeet Kaur